XBOX TURNING OFF ON ITS OWN

Like I have said it is none of those it is too do with my power on/off button.

Like I have said it is none of those it is too do with my power on/off button.

If the above steps didn't do the trick and you believe it may be the power button. We'd suggest trying to power down the console and wipe down the front of the console, including the power button with a soft dry cloth. It's possible there is some debris
which is resting on the pressure point and causing this issue. If that doesn't help, your console may need to be serviced.

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hi there!

Sorry to hear you're experiencing this issue. Have you changed the console settings so it doesn’t turn off automatically? Additionally, have you cleared your persistent storage? You can do this by:

• Scroll left from Home to open the guide.
• Select Settings.
• Select All Settings.
• Select Disc & Blu-ray.
• Select Blu-ray.
• Select Persistent storage.
• Select Clear persistent storage.
• Turn off and unplug your console, and then wait 5 minutes.
• Plug in and turn on your console, and try streaming the content again.

One last question: are you wired or wirelessly connected for your Xbox One? There are some wireless routers have settings that may cause your Xbox One console to shut down randomly. An example would be a power-saving setting or network setting may cause
your console to shut down.

Let us know so we can best help you out!

Hi there:

I am trying your first option but it is unlikely going to work, also I am wireless.

for a while now whenever my Xbox one s is plugged into the internet it occasionally shuts off without warning. The quick access menu also pops up randomly and rapidly over and over. Is there anyone else with these problem and is there’s any way for me to fix this. AND YES i have tried to trouble shoot the controller plug the xbox into a different outlet and make sure it has ventilation this issue has happened for the last 4 xboxs i have purchased

excuse my bad knowledge, i meant the series s and it’s brand new like out the box 3 hours ago