xbox turn on/off problem

You may have damaged the internal hardware

Hey bla

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with your console not performing in optimized state.

Actually, in reference to your console, you would be unable to set-up a repair as the Service Center

will not cover any damage by any external cause [including, for example, by being dropped, used with inadequate ventilation, etc., or failure to follow instructions in the instruction manual for the
Xbox One or Accessory].

I would recommend performing a soft
factory reset on your console, as this should refresh the operating system to allow it to enchance its performance.

This can be done by following these simple step:

1. Press the Xbox button to open the guide.
2. Select System > Settings
   > System > Console info.
3. Select Reset console.
4. On the Reset your console? screen, you'll see three options:
   
   • Reset and remove everything. This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted. Use this
     option when selling or gifting the console, or as a last resort in some troubleshooting cases.
   • Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. In some cases,
     if a corrupt game file is causing the issue you're troubleshooting, you may have to choose
     Reset and remove everything, but you should always start with
     Reset and keep my games & apps.
   • Cancel. To back out of this screen, simply select the
     Cancel button. No action has been taken at this point. This is a safe exit from this screen.
     

After you select one of the options, your Xbox One console will begin the process of erasing the selected content and resetting itself to the default settings.

We strongly recommend using the option that reads Reset and keep my games & apps as this will save you time to get back to gaming.

Thank you ill give it a try when it takes me to the troubleshooting screen

After waiting 40 mintues it keeps telling me something went wrong to either restart xbox which ive done or troubleshoot which would be to factory reset it which im pretty sure deletes everything correct me if im wrong cause thats what i think it means
also it says system error E200 000000EF 00000000 if that helps figure out the situation

Hi There,

I'm sorry that this has happened. It might be that something was damaged inside, so perhaps you might have to send it in to be repaired.

Link: https://support.xbox.com/en-CA/browse/xbox-one/warranties-and-repair/Others