请教有关于xbox手柄返修的疑问 [Translate] Ask questions about the Xbox handle rework

大海罗 · Mar 28, 2019

我的xbox 天蝎座手柄在购买一个月左右RB键出现问题，在官网上提交了修理申请。

请问修理流程是我先将手柄拿到维修点，再由维修点寄回维修中心修理后返还到维修点，我自己上门去取还是直接由维修中心寄给我？寄给我的地址是哪个？我记得我没有填寄回地址。有电话可以咨询一下么？望回复，谢谢！

[Translate by Mod]

My Xbox Scorpio handle has a problem with the RB key in the purchase of about one months and has submitted a repair application on the official website. Excuse me, the repair process is that I first take the handle to the repair point, and then sent back
to the repair center after the repair point to repair the return to the repair point, I go to the door to pick up or directly by the repair center to send me? What's the address sent to me? I remember not filling in the return address. Do you have a phone
to ask?

Hope to reply, thank you!

:)

大海罗

好！

感谢您与的Xbox论坛支持联系。

我知道想知道一旦修好后将如何收到的游戏机。

我有个问题。

1.您是否通过发送给您的电子邮件发送签将的Xbox邮寄到维修中心？

2.您是否真的将Xbox带到您所在地区的本地维修中心/ Microsoft商店？

让我们知道。

您可以随时与客户支持部门联系，以便他们为您提供与维修订单相关的运输信息的详细信息。

请按照以下步骤操作：

如上所述，获得实时支持的最佳方式如下：https：//support.xbox.com/contact-us#0

第1步----选择Xbox One

第二步----
小号当选查看其他选项对话

第3步----选择主题（例如系统更新）

第4步----选择“显示联系选项”

步骤5 ----选择请求来自支持的呼叫

我希望这会有所帮助。

让我们知道！

费利克斯

的Xbox论坛支持

Hello there!

Can tell me that I just failed the handle and not the whole xbox is broken.

Do I need to send a separate handle or the entire xbox

大海罗

您是说在填写维修单时没有包含退货地址？

谢谢您的回复！

我的意思是如何将它送回维修中心。修理订单告诉我将把手发送到更换中心。当我把手柄送到更换中心时，我可以直接拿到新手柄。

还需要等待更换中心将手柄送到维修中心进行维修，然后将其送到更换中心让我拿起。

[Translation - Thank you for your reply! I mean how to send it back to the repair center. Repair order tell me to send my hand to the replacement center.

When I send the handle to the replacement center, I can get the new handle directly. You will also need to wait for the replacement center to send the handle to the repair center for repair, and then send it to the replacement center for me to pick
up.]

choppyseize

Are you saying you didn't include a return address when filling out the repair order ?

XBF Felixx P

Hello
大海罗!

Thanks for the response. With the "google translate" I'm having a bit of trouble understanding your question. I apologize.

Click on the link below:

Getting your Xbox console serviced

If you're sending in your Xbox console for repair, you'll need to send in your entire console with no cords, cables or controllers.

Let me know if that helps! Let us know!

Felix

Xbox forums support

XBF Lance J

Hey Xbox Fan,

Thank you so much for responding. The repair process may very depending on your region. When you created the service order, you should have been informed of details for your specific controller. In most cases, you are given an address to ship your controller
to. If you own a special controller, a shipping label may be provided by our system. Nevertheless, we strongly recommend you reach out to one of our great hardware specialists at
Xbox Support in order to sort this out. Cheers

请教有关于xbox手柄返修的疑问 [Translate] Ask questions about the Xbox handle rework