Xbox takes me offline randomly

reggieBDT · Jun 28, 2021

I have had my Xbox series s for a few months now. It’s been working fine up until 4 days ago. Every time i get on to play, Xbox live will take me offline. If I’m in a party with friends, it will say I’m connecting and eventually kick me from the party, i will lag out of the game, and 30 seconds later I’m back online without making any changes. I checked my WiFi, i did hard resets, i completely refreshed the console. Nothing seems to work. How in the world can i fox this? At this point, it’s doing nothing but angering me.

:)

XBF Aicha T

Hello There !According to the explanation you have provided, I believe your console will need reset in order to refresh the system. Therefore, you will only need to follow those simple troubleshooting steps mentioned on the link bellow and your issue should be fixed.

Please click on the link below and follow those steps:

How to reset your Xbox console to factory defaults | Xbox Support

HomegrownSilky

Cool story but do have a support question?

Smwutches

Phone support can't do anything. Since DDoS is done through your internet and not Live, you would need to contact your ISP to alert them to what is happening. You can file a complaint on the other user via the console in order for the enforcement team to
investigate and possibly ban the user.

Willtrollmaster

also what you want to do is call Xbox at 1(800) 642-7676 they should be able to help you there just try and get through to an agent and tell them there.

AlmanacWolf

Yeah. What can I do about this hacker.

Xbox takes me offline randomly