Xbox Suspension being duplicated

Discus and support Xbox Suspension being duplicated in XBoX Accessibility to solve the problem; I’ve received multiple bans in the same day over the same “violation” which was falsely flagged. My profile picture in no way violates the rules. Is... Discussion in 'XBoX Accessibility' started by popem4ster, Oct 18, 2022.

  1. popem4ster
    popem4ster Guest

    Xbox Suspension being duplicated


    I’ve received multiple bans in the same day over the same “violation” which was falsely flagged. My profile picture in no way violates the rules. Is there a way to resolve this issue because I don’t want my account to be permanently suspended over this issue. Is there at least someone I can contact to get ahold of the enforcement team, because at this point it feels like I’m personally being hunted by them.


    Xbox Suspension being duplicated [​IMG]


    :)
     
    popem4ster, Oct 18, 2022
    #1
  2. JosefLBohorquez Win User

    Xbox Suspension being duplicated

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this POPEM4STER

    Please appeal to the enforcement action , it seems that you're eligible to do it.

    Unfortunately no one here and even customer support is capable to assist you with suspensions or enforcement actions.
    Because is not possible to access to your account and enforcement details.

    The only way to do it is via this site: https://enforcement.xbox.com/ there you can view your enforcement history or start a case review if applicable.

    If you want to know how to submit a case review, you can use this link:
    https://support.xbox.com/en-US/help/family-onli...
  3. Smwutches Win User

    Suspension duplication ???

    The enforcement team would be the only ones who could do anything and unfortunately there is no other way to contact them. All he can do is wait out the suspension. They don't typically issue suspensions for the same thing, so it may be for something else
    they found with the message.
  4. XBF Amber M Win User

    Suspension duplication ???

    Hi Momack71,

    Thanks for reaching out to us in the forums with this situation. As our Ambassador has stated, regarding any suspension, you must go to through the
    Enforcement websiteto resolve this and they do not give a suspension for the same infraction.
    As the suspension seems to be 24 hours or less, there would be no option for case review.
    Side note: Enforcement does not Post, Read, or Comment on Forums nor can support offer assistance.

    If you or your child run into a toxic player then Report, Block and Ignore the user, and do not engage them. (Enforcement does not see anyone as Defending themselves, they look towards the
    Code of Conductonly.)We do have upcoming changes for your privacy settings in the works
    that will allow you to further avoid toxic messages that you may potentially receive from other players and you can read about it in this article from Xbox Wire:
    Putting You in Control of Your Gaming Experience.



    Since there is no further resolution and in an effort to minimize repetitive responses we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question
    or thread as that would violate the Xbox Forum Guidelines).

    Happy gaming.
  5. Daft Badger Win User

    If you receive a chat suspension watch out they become permanent.

    No need for duplicate threads.You already have one in the support forums where there is a thread that explains what is going on with suspensions not being lifted properly.

    Looking at your feed you are obviously not banned permanently.
  6. Matt The N00b Win User

    got a full suspension ban for threats when I have a communication ban

    There's no need to create duplicate threads - https://forums.xbox.com/en-US/thread/859c8fd5-a033-4d53-932a-eada4f3d8911 As you've already been told, suspensions are
    not generally issued the same day the action took place. So both suspensions could be actions that took place weeks or months before.
    this is not a duplicate. I've received a full xbox live suspension ontop of a communication suspension for harassment and threats when I have a communication ban making it impossible for me to be making comments to anyone of that nature.
Thema:

Xbox Suspension being duplicated

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