Xbox Support Website Won't log in.

SamHudsonn · Mar 21, 2022

Support website is TRASH. Seriously, why every time I try to "sign in" to process a refund, the page splashes and I don't get signed in! I'm getting extremely p***ed off now. How can you not contact someone from the support team of a multi million pound company without logging in, in which it won't let me do. Tried several platforms, all the same conclusion. SORT IT OUT MICROSOFT, if I don't get this refund because the time period has expired because of the absolutely abysmal service, then I will be binning my Xbox and buying a PS5.

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You can try to request a refund by signing in to https://account.microsoft.com/billing/orders and then copy the order number. Once you have it simply go to the refund webform link here:

https://support.xbox.com/en-US/forms/request-a-...

reaper111187

Support solution is to buy the games on own console or a friends one. So they won't fix the broken Xbox 360 store on the website.

Leomnl0af

I recognize that this is for console, but I am simply trying to log into the xbox website. Any support website for microsoft or xbox will let me in, but whenever I switch to the homepage for gaming it will not allow it. Is there any possible solution for this instead?

airikr

I have the same exact issue. Worked fine logging in for support, but trying to log in to Xbox, Microsoft or Sea of Thieves websites prompts me to log in, I put in information, confirm on my authenticator, get thrown back to same site and I'm not logged in

Miss Ermine

Awesome sauce! Glad to hear we could sort is for you.

Game on!

Xbox Support Website Won't log in.