Xbox support website doesn't load.

Hi there! My name is Stephanie and I'm more than happy to help you out!

Please try the following steps to see if it will work:

1. Clearing the cache and cookies of your browser.

To do this, type "edge://settings/clearbrowserdata" > Clear browsing data.

2. Change to different browsers.

3. Going incognito or in-private browsing.

4. Disable use of any VPN/Proxy server.

Kind regards,
Stephanie

Thank you for the update! Please try and use a different device, HaroldBowern.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly try and use a different browser such as Microsoft Edge, or Firefox browser. Here you go: https://support.xbox.com/en-US/help/hardware-ne...

Please try and use a different device as well.

I am using the latest Microsoft Edge Browser and Firefox. Both get the same result when clicking on the link from Microsoft Xbox website and from your email link.

Regards

Harold

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly try and use a different browser such as Microsoft Edge, or Firefox browser. Here you go: https://support.xbox.com/en-US/help/hardware-ne...

Please try and use a different device as well.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Alonzo

May I know if you can open this link?
https://support.xbox.com/en-US/help/hardware-ne...

If possible try open it with a different device
Or did you already tried everything from there and including the offline update?

https://support.xbox.com/en-US/help/hardware-ne...