xbox support unreachable by phone

thejoseph150 · Dec 8, 2018

when i try to reach support by phone all it does is tell me to use xbox assist and hangs up

:)

thejoseph150

the link listed above does not have any options related to problems with the xbox mobile app and does not provide direct contact info.

XBF Crystal P

Hey there thejoseph150,

Thanks for the replies. As mentioned above, The best and only way to request a call back from a member of our support team is from the Contact Us section on the bottom of any of our support pages.

Sign in at
xbox.com.
Select
Contact Us.
Choose your category.
Select "No Thanks" when presented the virtual agent.
Pick a topic.
Select to
Request a call from Support.

Try this out and let us know the results.

thejoseph150

i have done some research and found that the ability to directly call support has been discontinued meaning that with out borrowing a friends computer i cannot contact support

Saeleth

I believe that the main method of communication has shifted to email and chat, I would recommend trying out those 😀

LegoNinja187

I would imagine that this is because they are currently closed in your region, so just check the times that you can call them, before doing so. Just so that you can be sure you will get to talk to someone when you do call.

xbox support unreachable by phone