Xbox support really non existent??

JamesDominguez3 · Oct 11, 2020

I purchased a elite 2 controller that broke and for the love of gaming XBOX Support just continually loops it’s website So one can Never Ever speak/chat/reach an actual Rep for any assistances whatsoever. Any one have ideas for true, unfiltered, customer
service assistance ???

:)

XBF Eladio M

Hey James

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to contact Xbox customer support.

Please be aware that there is some needed maintenance going on with our services, so we're going to give you the best option for requesting a chat at this time.

From the MS Contact page here https://support.microsoft.com/contactus/, click on Contact support in the browser instead & type the following into the virtual agent chat:

Chat > when it asks you to select your product, choose Xbox > Select your issue, choose Payments & purchases

You should see the option for a chat & we strongly recommend you select it. We tried this out & the chat option is still there, and they'll be able to help you with getting everything set up.

We hope this information helps you out! Please let us know if you have questions/concerns or run into any issues.

AquarrzSudnnym

G'day DAllO 94

What is your issue about?

The more detail you provide helps Ambassadors to provide you with options to resolve the issue.

JerryCallo

Wow, thanks so much. I'm going to give this a try asap. Microsoft really dropped the ball on this one, and their support is non-existent. I guess they have outsourced their support to their customers.

ngocphi

well no as it took precious processing power away from .xbox one consoles and support for.it was non existent

You only have existing support via pc by hobbyists really

The last game was Disney starwars yoda not many games came out for it even during Kinect ones prime mostly xbox first party games

Kinect 360 had a bigger following

deceptivemishap

I honestly agree with you. Atm I cant even connect to live on my console and when I finally do it signs me out and I cant sign back in at all until i disconnect my net. My fear now is how do i get out of the program and have this issue not continue or even
be able to update now my console wont connect properly. And when i called the customer service the said the aame thing you got tp come here for a forum that dosent exist .....so much for help

Xbox support really non existent??