Xbox Support not working for me

Hi , my name is Courtney and I would be happy to help. I'm sorry this happened to you, I would like to know where you acquired/bought this gift card? If it was directly from the Microsoft Store or official Xbox stores, Microsoft can help you, but if you bought it from a retailer, you must contact the store directly. I wait your answer. Best regards, Courtney.

I bought it from walgreens. What should I Do?

Hello again JamichalEC,

In this case, as I suggested previously, you should contact the retailer's Support directly, in this case it is Walgreens, as well as you can physically go to the store where it was purchased and talk to them to see if they can replace the gift card.

Support: https://www.walgreens.com/topic/help/default.jsp

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope you understand, if you have any other questions let me know.

Hi JamichalEC, my name is Courtney and I would be happy to help.

I'm sorry this happened to you, I would like to know where you acquired/bought this gift card? If it was directly from the Microsoft Store or official Xbox stores, Microsoft can help you, but if you bought it from a retailer, you must contact the store directly.

I wait your answer.

Best regards,
Courtney.

People get into all these technical things, exclusives, hardware specs when arguing in the console wars. My reasons are much simpler. Why do I stick w/ MS? Cause their customer support is much nicer than Sony's.

Online support is great, they have fixed my problems on multiple occasions