Xbox support no show

I have been trying for 3 days to contact xbox support.

I have used the callback service and my phone rings but when i answer no one answers me back, they have tried calling me back but still the same thing. Probably eight times ive tried this on 3 different phone numbers yet still the same thing.

soooo i went to twitter and have posted a tweet tagging them and also private messaged them yet still no reply.

what is going on? It used to be easy to get in touch now no one seems to care. Really not happy when i buy a new console that isnt functioning properly and cant get any support.

:)

 

Show your support!



Thanks for checking it out and if you like please subscribe it means a lot.

William Game

 

Service order: SR# [Mod Removed]

In the support xbox page doesn't show me a valid option to reply my question, no one in the chat support online and no one call me, may you give an email for support?

 

Hello
BurstOyster, so can you tell us what is your issue, maybe here we can help to solve it

 

Hello

yeah my xbox one x controller keeps disconnecting and wont charge a battery. Ive tried 3 cables and 2 batteries.

 

Hi, this is a weird coincidence, there is another user talking about the a similar issue, he cant charge the batteries with the cable... now this makes me think about some kind of problem with the controller software. Do you tried 2 different kind of batteries?

 

No just two microsoft official ones.

im sending it back now ill let you know how it goes.

 

What about regular batteries? Alkaline AA or Rechargeables, just to discard a possible physical or software issue in the controller...

 

Alkaline work but dont have any rechargable ones.

 

If alkaline works rechargeable should work too, if you order this product online and you still in the return time you should do it. I personally use rechargeable batteries, over 2000Mha should be good and last long.

 

Ill try it cheers for your help

 

Im glad to do it. Good luck

 

BurstOyster,

At the moment we are transitioning to several different outlets for support. Forums will now become a more active way for support as well as our chat support and phone support for those outlets you can visit

Contact website or post right here to forums!

Have a great day!