Xbox support is terrible part 2.

That is something you will have to address with Xbox Support. The opinions of those in the forums have no weight in what decisions that are made.

Hello JM,

We thank you for bringing this inquiry to our forums community, but this has already been answered within your previous
post found here.

The promotion entails two parts, the subscription at the discounted promotional price, and the in-game currency for the game. After the purchase was made, the game should have recognized the connection to the promotion and then provided the appropriate amount
of currency within the allotted time. Xbox/Microsoft are not holders over currency for games, and so do not provide said currency. Please create a ticket through the
EA Help website for further assistance.

Please do not recreate posts, or double post as this goes against the
Xbox Forum Guidelines.

We will be locking this thread, but we do wish you the best!

Agreed but by your books is this right for a company who outsourced to use the blame and now expect their customer to speak with EA or Respawn whom it has nothing to do with since Xbox issued the promo and is supposed to grant the promo not EA or Respawn.

There are only 2 parts of the halo history. The terrible, horrible pre-Isaac era, and the vastly improved and greatest age of Isaac.

No i didn't repost that is a different transcript, they was pictures of an email that was deleted.

The forums is for everything good or bad and the forums are monitor by employees of Microsoft are they not? I just want to provide the evidence that things can be alot different and these people are suppose to be the first line of contact
to the customer.

Again, we are not Microsoft employees. We are volunteers. Fellow gamers looking to help other gamers out if we can.