Xbox support hung up on me 3 time. Seem like the NORM

Discus and support Xbox support hung up on me 3 time. Seem like the NORM in XBoX Games and Apps to solve the problem; I have ea play which it includes xbox live. That the easy part.. now here the issue. A purchase for xbox live was link to my account year... Discussion in 'XBoX Games and Apps' started by Fade2blaq Fade, Jun 5, 2023.

  1. Xbox support hung up on me 3 time. Seem like the NORM


    I have ea play which it includes xbox live. That the easy part.. now here the issue.

    A purchase for xbox live was link to my account year subscription.

    I called customer support immediately to resolve this. I was informed that the year subscription (that was put on my account in error) expires in 4 months. So where the other 6 months but anyways. I thought I was god because I have ea play. But I don't anymore because xbox removed my link for ea. So now xbox charges me $14 for a service I already purchased. I called 3 times today just to get hung up on. Why is this so hard. Where is the support

    :)
     
    Fade2blaq Fade, Jun 5, 2023
    #1
  2. Fade2blaq Fade Win User

    Xbox support hung up on me 3 time. Seem like the NORM

    My ea play was purchased directly from ea. my account was hacked and someone redeem a xbox live code on my account. Now my ea subscription is not being recognized by xbox. I just my service restored.
  3. Rostom L Win User

    Xbox support hung up on me 3 time. Seem like the NORM

    Hi Fade2blaq! Sorry to hear about what happened. Let's see what we can do about this matter here.

    Where exactly did you purchase your subscription?

    Kindly check your subscription page via https://account.microsoft.com/services what subscription did you exactly subscribed for.
  4. Arkham99 Win User

    hung up on 3 times in a row?

    "Don't call us, we'll call you!" Ha ha, in fairness to the Support Team, they've no doubt been swamped with countless enquires about the 'Black Ops II' online problems since it launched, take onyx62is' advice and be patient for they're probably at the point
    of using his link for a "filter" for "genuine" concerns...:)
  5. onyxishere Win User

    hung up on 3 times in a row?

  6. Turv3y Win User

    hung up on 3 times in a row?

    keep pressing "0" lol thats what I do whenever I call support for anything
Thema:

Xbox support hung up on me 3 time. Seem like the NORM

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