Xbox support hung up on me 3 time. Seem like the NORM

Fade2blaq Fade · Jun 5, 2023

I have ea play which it includes xbox live. That the easy part.. now here the issue.

A purchase for xbox live was link to my account year subscription.

I called customer support immediately to resolve this. I was informed that the year subscription (that was put on my account in error) expires in 4 months. So where the other 6 months but anyways. I thought I was god because I have ea play. But I don't anymore because xbox removed my link for ea. So now xbox charges me $14 for a service I already purchased. I called 3 times today just to get hung up on. Why is this so hard. Where is the support

:)

Rostom L

Hi Fade2blaq! Sorry to hear about what happened. Let's see what we can do about this matter here.

Where exactly did you purchase your subscription?

Kindly check your subscription page via https://account.microsoft.com/services what subscription did you exactly subscribed for.

Arkham99

"Don't call us, we'll call you!" Ha ha, in fairness to the Support Team, they've no doubt been swamped with countless enquires about the 'Black Ops II' online problems since it launched, take onyx62is' advice and be patient for they're probably at the point
of using his link for a "filter" for "genuine" concerns...

onyxishere

Click the link below. Follow the instructions and they'll call you.

support.xbox.com/contact-us

Turv3y

keep pressing "0" lol thats what I do whenever I call support for anything

Unorthodactyl

Have you tried to replicate the problem? Are you able to download it to your xbox 360 just fine? I thought this was the support haha, I booked 2 calls with support and both times they called me 3 times, with no one on the other end of the line, then hung
up after 20 seconds.

Xbox support hung up on me 3 time. Seem like the NORM