Xbox support/ contact us is always down

Xbox support has been down for a long time now. I cant update payment so i tried contacting support but support is almost always down. Is xbox even trying?

Try using the support chat (currently closed). This is always a good way to contact Xbox support.

Hi there,

for an issue like this, please check if all details are correct at
http://billing.microsoft.com

If all seems good, then it's best to contact Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us

They are able to do a more indepth check on what is causing the issue

I'm Samy an independent advisor and I'll be helping you

How are you?

Please remove your payment details and re-add, update your billing addresses and try to purchase again. If the problem persists, wait 24 hours before purchasing again.

On this link, you can adjust your payment methods.

https://account.microsoft.com/billing/payments/

And on this other link, you can adjust your billing addresses.

https://account.microsoft.com/billing/addresses

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Ryan

If you don't mind, please answer the following questions :
Is this the first time that you try to purchase something on Xbox.com or was you able to do it in the past?
Where are you physically located? (Please don't lie, this is very important)
Is your payment method billed and issued in the same place as you live?
Your Microsoft account region matches with your physical and payment method location?
(Check account region here https://account.microsoft.com/profile)

And if you try with a different payment method the same message appears?