Xbox Support confirms I was hacked and hacker got me voice banned

Discus and support Xbox Support confirms I was hacked and hacker got me voice banned in XBoX on Consoles to solve the problem; The Virtual Agent says I need to contact Xbox Enforcement but I can not put my case up for review to remove the strike because it is a day ban. What... Discussion in 'XBoX on Consoles' started by Quappucinno, Nov 24, 2018.

  1. Quappucinno
    Quappucinno Guest

    Xbox Support confirms I was hacked and hacker got me voice banned


    The Virtual Agent says I need to contact Xbox Enforcement but I can not put my case up for review to remove the strike because it is a day ban. What should I do??

    :)
     
    Quappucinno, Nov 24, 2018
    #1
  2. Gmhl
    Gmhl Guest
    Help.

    This 'hacker' got perma-banned today. He blames me. He threatened to hack me in a voice message. Should I contact Microsoft..? I have the voice message, His account is banned, could Microsoft do anything more.. What do I do?!?!?! Can Microsoft listen to
    the voice message and console ban him..?
     
  3. I got hacked

    I got hacked on Xbox and the hacker changed my gamer pic and got me banned from Xbox live
     
    TheDuckVoice14, Nov 24, 2018
    #3
  4. XBF Brad A
    XBF Brad A Guest

    Xbox Support confirms I was hacked and hacker got me voice banned

    Hello Quappucinno,

    Sorry for the issue with the suspension. Unfortunately, yes you would need to go to the enforcement site, if the ban is longer than a day fill out a case review and then explain what happened. No one on forums or support help with bans/suspensions. As for
    your account do you have full access to it now?

    Hope this helps.

    Thanks,

    Brad
     
    XBF Brad A, Nov 24, 2018
    #4
  5. Quappucinno
    Quappucinno Guest
    Yes, I have full access to my account minus the capability to talk until tomorrow.
     
    Quappucinno, Nov 24, 2018
    #5
  6. XBF Nestor S
    XBF Nestor S Guest
    Hey Quappucinno thanks for keeping in touch!

    Short answer is there is nothing to be done. We understand how frustrating this whole mess can be however as stated by fellow XBF Brad A no one but our Enforcement team has the correct tools to even look into the details of suspensions. If they have
    chosen to not overturn their decisions, the best and only thing to do is to wait it out. Hope that helps!
     
    XBF Nestor S, Nov 24, 2018
    #6
  7. Geth
    Geth Guest
    That's very unfortunate. The system does a have a issue. But no one here on the forums can address the issue.
     
    Geth, Nov 6, 2018
    #7
  8. Geth Win User

    Xbox Support confirms I was hacked and hacker got me voice banned

    That's very unfortunate. The system does a have a issue. But no one here on the forums can address the issue.
  9. Quappucinno Win User

    Xbox Support confirms I was hacked and hacker got me voice banned

    Yes, I have full access to my account minus the capability to talk until tomorrow.
  10. XBF Nestor S Win User

    Xbox Support confirms I was hacked and hacker got me voice banned

    Hey Quappucinno thanks for keeping in touch!

    Short answer is there is nothing to be done. We understand how frustrating this whole mess can be however as stated by fellow XBF Brad A no one but our Enforcement team has the correct tools to even look into the details of suspensions. If they have
    chosen to not overturn their decisions, the best and only thing to do is to wait it out. Hope that helps!
  11. XBF Brad A Win User

    Xbox Support confirms I was hacked and hacker got me voice banned

    Hello Quappucinno,

    Sorry for the issue with the suspension. Unfortunately, yes you would need to go to the enforcement site, if the ban is longer than a day fill out a case review and then explain what happened. No one on forums or support help with bans/suspensions. As for
    your account do you have full access to it now?

    Hope this helps.

    Thanks,

    Brad
  12. vRedempxion Win User

    EA origins/ microsoft account compromised

    ive called them 3 times they dont seem to be getting me anywhere i just need to be directed to the people in charge of investigating hackers and banning xbox ones because if they can investigate a hacker and ban his xbox that means they can track down the
    persons xbox one information which is what i need speaking to EA will not get me anywhere i need microsoft to confirm to EA that yes i have been hacked otherwise its a lost cause without proof.
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Xbox Support confirms I was hacked and hacker got me voice banned

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