Xbox support chat not working

Discus and support Xbox support chat not working in XBoX Accessibility to solve the problem; I have a defective controller, and i have tried to exchange it through the warranty feature but it said they basacly couldnt ship to my location, but... Discussion in 'XBoX Accessibility' started by Mcathy, Dec 22, 2022.

  1. Mcathy
    Mcathy Guest

    Xbox support chat not working


    I have a defective controller, and i have tried to exchange it through the warranty feature but it said they basacly couldnt ship to my location, but when i try to contact xbox support the website is just blank white so i cant contact anyone..

    :)
     
    Mcathy, Dec 22, 2022
    #1
  2. Miss Bijoux Win User

    Xbox Support chat not working

    Hey Iron Kha Zix -

    Double check your Microsoft Commerce account and make sure you have a fully updated billing address provided. Once you update that, you should be set.

    Let us know how it goes!
  3. CORPSECRUSHER66 Win User

    Xbox Support chat not working

    That's weird bud. Have you tried rebooting your pc. Also make sure your pc is fully updated by running windows update.
  4. HassanB Win User

    Xbox Support Chat not working...

    Hi,

    Not quite sure why support chat wasn't working for you but this wouldn't be something that support chat / phone support would be able to assist you with.

    If you haven't received your code you will want to make one single post in this section
    here.

    If you redeemed your code and you haven't received your specializations then you need to make sure that your at least SR50 (level 50) and that you've tried to re-download the file from your download history.

    You should be able to do so by going to the Xbox 360 Dashboard > Settings > Account > Download History > Specialization Priority Alpha > Download / Add to Queue.

    Then head back into the game and see if you have them unlocked.
  5. Kelriel Win User

    Xbox Support chat not working

    Hey Iron Kha Zix -

    Double check your Microsoft Commerce account and make sure you have a fully updated billing address provided. Once you update that, you should be set.

    Let us know how it goes!
    I have this problem as well, you suggestion didn't fix anything
  6. I Tsunayoshi I Win User

    Xbox Support Chat not working...

    I've already chimed in on that thread, but I posted this thread about chat support not working because that is a problem in itself when I am hearing about other people being able to get through.
Thema:

Xbox support chat not working

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