Xbox stuck in loading screen and after few minutes closes in just loading screen have done...

Hello Rahul Kumar Gupta1,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

I am using Xbox aplication in windows 11

Hello Rahul Kumar Gupta1,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to fix the issues with your Xbox. Just a reminder, we are not able to double check your account here manually since we do not have the option to. No worries, we do have some troubleshooting steps here that we may use for the issue.

Before proceeding, I need to know more details so that we can get the best possible troubleshooting for you.

-May I know what was the last changes/updates you made on your end before the issue occurred?
- Is everything completely working before?
-Are you getting any error message?

Basing on the statement you provided above, here are some troubleshooting steps that you may try:



1. Power cycle your Xbox by turning it off, unplugging it from the power source, waiting for a few minutes, and then plugging it back in and turning it on.



2. Clear the cache on your Xbox by holding down the power button on the console for 10 seconds until it turns off, unplugging the power cord, waiting for a few minutes, and then plugging it back in and turning it on.



3. Check your internet connection and make sure it's stable. You can also try connecting your Xbox directly to your modem or router with an Ethernet cable.



4. Try uninstalling and reinstalling the game that's causing the issue.

Hope I helped! Please do not hesitate to ask if you have further concerns.

YanYannn
Microsoft Community Moderator

Hello Rahul Kumar Gupta1,

Thank you for your reply and thank you for clarifying.

If I may ask, what game are you trying to play and may I know the specs of your PC? I am asking because there is a huge possibility that the game you are trying to play is too heavy for your PC.

You may try these steps for your issue:

• Update your graphics card drivers to the latest version.

•Make sure your PC is not overheating by checking the temperature of your CPU and GPU. You can use software like Core Temp to monitor your CPU temperature and MSI Afterburner to monitor your GPU temperature.

•Close any background programs that may be using up system resources.

• Run a virus scan to make sure your PC is not infected with malware.

Hope I helped! Please do not hesitate to ask if you have further concerns.

YanYannn
Microsoft Community Moderator

I have the same Problem whit my series x and my one x have done the same steps whit the factory reset and after a coupel minuts in this stuck loading screen its give me a screen eher its sayes ther is a Problem and the Option to restart or fix the Problem all 2 ways leading back to the loading screen whit the green screen thats loading non stop