XBox Stores Shows Status Code: 8C15000C. Cannot open purchased game in xbox.

Yashvi15 · Nov 6, 2018

Hi Community,

I recently purchased HydroThunder Hurricane game online. But on my Xbox Console i am unable to unlock the full game. It shows the above error.

Can someone assist?

Kind Regards,

Hardik Desai.

:)

Shadoweddevil · Nov 6, 2018

Error 8C15000C Microsoft Points

Since yesterday I am trying to buy points.

I go in Add points, choose how much I want and then I always get this message :

Sorry, there's a problem with the Xbox service. Try again later. For helo with this problem, go to www.xbox.com/errorhelp.

Status code: 8C15000C

I actually tried the site above, I enter the Status code and receive this message :

There are no results for "8C15000C".

What am I supposed to do ?

Thanks.

Terrin_marine · Nov 6, 2018

WTF is This?

it is a known issue right now you cannot download anything on the 360 store right now even previously purchased items
Xbox Live Service Status | Xbox Live Service Outage
major nelson said the team is working 24/7 and won't sleep tell its fixed

onyxishere · Nov 7, 2018

Sorry to hear it. That error code suggests an
issue with your billing info. Please log in to
account.microsoft.com and make sure your billing info is all correct and up to date.

Onyx Is Here

Sorry to hear it. That error code suggests an
issue with your billing info. Please log in to
account.microsoft.com and make sure your billing info is all correct and up to date.

XBF Crystal P

Hi there Mastkalander,

Thanks for reaching out. I'm sorry to hear about the error code 8C15000C on the Xbox 360.

I recommend to try the following troubleshooting articles:

Try this out and let us know the results.

ManjunathRamesh

Hi Jeremy

I am able to connect to the network. I am able do download any update in the games, but I am not able to browse any games or previously downloaded games. It shows in the download but I can't see download again. Also in the network settings, it shows

Network Status:

------------------

Network: connected

Internet : Connected

xbox live: Connected

Live status:

------------

! Service: Service Alert

Xbox stores: up

Accounts: up

Matchmaking: up.

If I try to access any online games for download immediately I get 8C15000C.

Best regards,

Manjunath

BBG JASSEL

Hello my name is Jassel and I'll try to help you with your problem

You see the following error code when you try to make a purchase on Xbox Live on Xbox 360:

8C15000C

It may mean that you have incorrectly specified one of the following:

-Billing address
-Zip code

The information you entered doesn't match the billing address or code your credit card company uses.

Source: Error 8C15000c

I hope this helps.

FirePro911

All of the above! Just rented the movie and cannot watch it. I either have to purchase it or it says to rent it again at xBox store.

License for this video has expired. To play it, rent it again at the xBox Video Store.

Status Code: 803c0009

XBox Stores Shows Status Code: 8C15000C. Cannot open purchased game in xbox.