Xbox store update bug | Xbox one s

Already did all that… there is no cache to clear. the only solution I found working for now is not installing the new update. using only offline update… it’s not a network issue because it was connecting before the update and I was still able to play online even with the error.

now I on my Xbox I “fixed” it by install the osu1 and disabling the last update of the store application right after the installation of the osu1.

P.S: it’s the original hard drive of the Xbox I just plugged it into the computer and formatted it

Hello Osher Cohen,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are experiencing an issue with the Xbox store update on your Xbox One S after reinstalling a new hard drive and installing the OSU1.

Based on the error code you provided, it seems that there might be a network connectivity issue preventing your Xbox from connecting to the store or the game pass. Let us perform some troubleshooting steps to help resolve the issue.

Here are some troubleshooting steps you can try to resolve the issue:

1. Check your network connection: Make sure that your Xbox is connected to the internet and that your network connection is stable. You can try resetting your router or modem to see if that helps.

2. Clear the cache on your Xbox: Clearing the cache on your Xbox can sometimes help resolve issues with the store or game pass. To do this, go to Settings > Disc & Blu-ray > Persistent Storage > Clear Persistent Storage.

3. Perform a power cycle: Turn off your Xbox and unplug it from the power source for at least 30 seconds. Then, plug it back in and turn it on again.

4. Check for updates: Make sure that your Xbox is up to date with the latest system updates. To check for updates, go to Settings > System > Updates & downloads.



For your reference, see: Perform an offline system update | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Osher Cohen,

Thanks for letting us know that you have find the perfect resolution to your concern. We agree that the steps you have taken is helpful to resolve your concern.

If you have other concern related to Xbox product and services in the future, create a new topic to discuss and we are more than happy to help.



Thanks again for choosing Microsoft!





Sincerely,

Post describes bug in MS store app on Xbox one with latest console update

xbox one s, its call of duty HQ, no updates for my xbox or microsoft store, no external storage, and yes im getting installition stopped