Xbox Store thinks I have a game installed but it is not

Discus and support Xbox Store thinks I have a game installed but it is not in XBoX Games and Apps to solve the problem; I attempted to download the DLC for Borderlands 2: Commander Lilith: The Fight for Sanctuary. I located the title, clicked on it, and Xbox Store says... Discussion in 'XBoX Games and Apps' started by fjvanwet, Nov 9, 2020.

  1. fjvanwet
    fjvanwet Guest

    Xbox Store thinks I have a game installed but it is not


    I attempted to download the DLC for Borderlands 2: Commander Lilith: The Fight for Sanctuary.

    I located the title, clicked on it, and Xbox Store says "This is installed" and highlights a tile that reads, "Launch game"

    Clicked on the tile... nothing happended.

    Went to the Settings on my Xbox One, and searched both the internal drive and the external drive. This content is nowhere to be found.

    So, it is obvious why the game doesn't launch: it isn't on my system!

    Does anyone know of a work around for this? Anybody know why the store thinks the game is installed when it is not? Can this be reset?

    Thanks in advance

    :)
     
    fjvanwet, Nov 9, 2020
    #1
  2. SinkGaming Win User

    Missing data pack 1 on modern warfare

    Ok i think i have to install them using the in game store but i dont have xbox live
  3. Malacath Win User

    I own Dantes Inferno digitally on the 360 but it doesn't show as ready to install on xbox one

    I can't install it from the store. It tries to charge me £14.99

    The store seems to think I don't own the game even though it's in my purchase history.

    I've checked the store on the xbox website and that thinks I don't own it as well.
  4. Korhog Win User

    Xbox (Beta) on PC not keeping in progress download files between reboots.

    it's strange coz installation does in microsoft store, i think you're have a problem with store
  5. DrifterX22 Win User

    Game not in ready to install tab

    you can download and install the game from the store but it doesn't show in ready to install? So just download and install the game direct from the store problem solved.....

    I think you are going a little deep on this one.
  6. cmein Win User

    Hitman 2 launch problem

    Xbox I ne and on the Microsoft store.

    But I think I found the problem. I purchase hitman game of the year edition and for an obscure reason when I did the install it installed hitman 2...odd
Thema:

Xbox Store thinks I have a game installed but it is not

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