Xbox store on mobile isn't working

Discus and support Xbox store on mobile isn't working in XBoX on Mobile to solve the problem; When ever I try to redeem a code on the xbox app it keeps coming up with an error message "Something wen't wrong when locating this page. :(" has this... Discussion in 'XBoX on Mobile' started by fishykrib, Aug 26, 2019.

  1. fishykrib
    fishykrib Guest

    Xbox store on mobile isn't working


    When ever I try to redeem a code on the xbox app it keeps coming up with an error message

    "Something wen't wrong when locating this page. Xbox store on mobile isn't working :(" has this been happening to anyone as well is there a way to fix it?

    :)
     
    fishykrib, Aug 26, 2019
    #1
  2. Wolfie McG Win User

    Xbox store on mobile isn't working

    This happens to me every so often, Everytime it has happened all I hadto do was uninstall and reinstall the appand it works again.
  3. XBF Eladio M Win User

    Xbox store on mobile isn't working

    Hey krib

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently unable to redeem a code on your Xbox app.

    I might recommend attempting to sign out of the app and sign back in and see if that helps resolve that error code.

    Additionally, if that does not work, the other alternative would be to re-install the app.

    Alternatively, you can try and
    redeem this code online     via the Xbox website and see if this works out for you.

    Give this a try and let us know if this works for you!
  4. brandiesel1 Win User

    The store isn't working

  5. brandiesel1 Win User

    The store isn't working

  6. Rostom L Win User

    Cloud gaming isn't working on mobile

    Hi there! Sorry to hear about what happened. I know how that feels. Let's do our best here to figure this out.

    If I may ask, what happened exactly when you tried to access your games on cloud gaming? Any error code or error message?

    To confirm, are you using the Xbox Game Pass app? How about you try to access cloud gaming via Google Chrome browser or Microsoft Edge browser by going to Xbox.com/play?

    Please also confirm if you have an active Xbox Game Pass Ultimate subscription via https://account.microsoft.com/services.
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Xbox store on mobile isn't working

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