Xbox store not working

I got a new xbox only a few days ago and I’m currently using a two week trial of xbox live. The xbox store worked for the first night but now not at all. It keeps saying error: 0x80070005

I can’t search for anything, download, enter a code. I don’t know what to do! Help!

:)

 

Xbox store not working

My “store app” is updating, but has never made any progress. This means that I cannot purchase anything on my Xbox at all. Send help b0ss

 

Xbox store not working

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
Restart or Power Cycle Xbox One Console

Also try if the store works via xbox.com or the Xbox App.

If it's not working on any device then be sure to double check account.microsoft.com for any payment option issues or subscription issues, after that try the store again.

Let us know the results

 

Hey Nikslayy! Check out the steps
here and see if they help resolve your issue. Post back and let us know how it goes!

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Xbox Forums Staff

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