Xbox store issue

Discus and support Xbox store issue in XBoX Sales and Promo to solve the problem; I have been trying to redeem a code that has not been redeem yet but I keep getting "try again later sometjing happened on our end"message I've tried... Discussion in 'XBoX Sales and Promo' started by KAOS232, Apr 26, 2020.

  1. KAOS232
    KAOS232 Guest

    Xbox store issue


    I have been trying to redeem a code that has not been redeem yet but I keep getting "try again later sometjing happened on our end"message I've tried hard resetting my xbox internet everything I can think of and it's not working but and buddy was just
    in the store and it was working. And I'm not seeing any outages

    :)
     
    KAOS232, Apr 26, 2020
    #1
  2. XBF Felixx P Win User

    Issue on Xbox store

    Hello
    Kaotik RuZZo    ,

    Thank you for reaching out to us!

    Since the issue is happening on both your console and PC I would also suggest setting up a call back from Xbox customer support

    So they can try to maybe make the purchase for you, and to also make sure everything is okay with your account billing information.



    Asprovided above the best way
    to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Let us know!

    Felix

    Xbox forums support
  3. Smwutches Win User

    Xbox store issue

    You would want to contact support and speak to billing for a refund. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  4. Kaotik RuZZo Win User

    Issue on Xbox store

    Error id:

    K0bVfPJNUOg6iWd.17.1

    2019/03/13 - 11:14:44 UTC
  5. HyperVenom523 Win User

    Issue on Xbox store

    Did you restart the console and tryied to contact support so they can helo you with the purchase of the game?
  6. KAOS232 Win User

    Xbox store issue

    Tried that already says blocked for several reasons.
Thema:

Xbox store issue

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