Xbox Store, has "Install" Button instead of "Launch Game" maybe Store Delay detection, bug;...

No worries on the screenshot, the videos you shared will help display what the issue looks like, and we were able to reproduce the issue. For now, it will take some time, but it will be reviewed by our teams to see why this is happening and if we can find a solution for it. I'll let you know if there are any updates on my end when they pop up.

I hope the weather treats you well Robert, I live in a very hot and humid location, so I understand - I believe today it wasn't even 9am yet and it was already 85+ degrees outside. Stay cool out there and stay hydrated.

John

Also,

When you get the chance Robert, could you submit a Report a Problem form over the issue on the pop-up screen and let me know after you submit it? The requested a bug report so they can make sure the issue can be resolved.

Thank you,

John

Hey Robert!

Checking in and letting you know I haven't received any updates. Have there been any changes on your side? Does the issue still occur?

Thank you,

John

(Happy Memorial Day if you celebrate)

I'm sorry, my reply was not in reference to the Microsoft Store but to you Xbox Library. I can help with issues with the Microsoft Store on your Xbox Console, but I would like to confirm that you can still access these titles within your personal Library outside of the Microsoft Store. If not, then we have a much different issue on our hands, which is why I need the clarification. Could you directly clarify if you can access Life is Strange Remastered in My Games and Apps > Full Library > All Owned Games on your console

Some things I'll need form what you've said:

• Will you be able to share the Title of the report you submitted?
  
• Do you have screenshots of the undesired behavior on your console?
  
• Is this issue creating other stemming issues such as:
  
  • Inability to launch the Game
    
  • Inability to download the game
    
  • Inability to play the game
    

Do you also have Game Pass, Game Pass Ultimate, or Xbox Live Gold active on your account?

Thanks,

John

Hey there,

There may be an update on this issue, I am just getting some clarification on what the issue is, what we found, and how that impacts you. For the time being, can you confirm that you can still play Life is strange remastered even though the Game Pass screen pops up?

Hoping I get an answer today but if not, I will try and push for Monday for clarity.

Thank you for your patience and congrats on your new Xbox Series X! Early birthday gift huh?

John