Xbox Store doesn't load any content.

Do you get an error message of any kind? (example: 0x--------)

I have the same problem. I can't download/purchase any contents on the Xbox Store. Is it a problem with my Xbox One ID and server?

I don't have any error message. When i search for a game, then I click on it, the page doesn't load.

When the main menu loads up it constantly says connect to Xbox live so the store and other online viewable content is never accessible and when I connect it doesn't change anything

Hey there!



Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



Thank you again and have a great day!

Hiya, Kushagui!

Paul from Xbox Forums Team here to assist with the issue, it looks like the Microsoft store currently isn't loading. Now is this on PC or Xbox One? If it's on the Xbox One console I suggest doing a

Power Cycle on the Xbox One. Also please be advised there is currently a
service alert for the market place. I hope this information helps resolve the issue.

Happy Gaming!

Paul Xbox Forums Team!

Hi Tr1N1Ty Impolex,

Thanks for keeping us updated with your replies. In regard to the in-game store not showing up, or rather showing up darkened, making it difficult for you to make purchases in-game, can you please let us know if this is only in one game, or multiple
games? Which game or games does this happen in relation to? Have you contacted the support for the game itself? How are you connected to the internet: wired or wireless? Are you getting any error messages or codes when this happens? Please provide us with
a bit more detail so that we can tailor our support more specifically to this issue.

Thanks in advance and we are awaiting your reply.