Xbox SmartGlass service error

Discus and support Xbox SmartGlass service error in XBoX on Consoles to solve the problem; Spoke to support agent, investigating further into the issue I have been having with the Xbox 360 SmartGlass app. We have troubleshooted every which... Discussion in 'XBoX on Consoles' started by TenDuck71280732, Oct 14, 2017.

  1. Xbox SmartGlass service error


    Spoke to support agent, investigating further into the issue I have been having with the Xbox 360 SmartGlass app. We have troubleshooted every which way. From router restarts to deleting the app. It resumes the same message repeatedly on both my iPad Air
    2 and my IPhone 5SE. Has worked wonderfully for a while. But I now receive a message on the app that states "service can not be reached, try again later". I have researched amd read that if you do an update on a phone it could have fault you effects. I have
    not somebody any updates on either device. I have made sure that both the xbox and devices are connected to the same network and I am using the same xbox live account information. I have also used my hotspot and that did not take either. They are investigating
    further! Any advice would be helpful! Thanks!

    :)
     
    TenDuck71280732, Oct 14, 2017
    #1
  2. Seth D
    Seth D Guest
    Dance Central 3: SmartGlass not Working

    Also, when I try to use the Dance Central 3 DJ SmartGlass experience using the Xbox 360 SmartGlass app for Android, I get an error: "Http/1.1 Service Unavailable"

    Could this be related to the current Xbox Live service alert for streaming video? Any other suggestions?
     
    Seth D, Oct 14, 2017
    #2
  3. Seth D
    Seth D Guest
    Dance Central 3: SmartGlass not Working

    The recent Xbox Live service issue has been resolved, but the same error for Dance Central 3 DJ SmartGlass experience persists: "There's a problem starting this experience."
     
    Seth D, Oct 14, 2017
    #3
  4. Seth D Win User

    Dance Central 3: SmartGlass not Working

    Also, when I try to use the Dance Central 3 DJ SmartGlass experience using the Xbox 360 SmartGlass app for Android, I get an error: "Http/1.1 Service Unavailable"

    Could this be related to the current Xbox Live service alert for streaming video? Any other suggestions?
  5. Seth D Win User

    Dance Central 3: SmartGlass not Working

    The recent Xbox Live service issue has been resolved, but the same error for Dance Central 3 DJ SmartGlass experience persists: "There's a problem starting this experience."
  6. RoMoGAMER Win User

    Smartglass app can't find Xbox

    As of 2/22/13 There is Service Alert involving Smartglass apps.

    support.xbox.com/.../xbox-live-status

    SmartGlass

    Users may experience difficulties with the following services:

    SmartGlass

    2/22/2013 2:37:10 PM PST:

    We are aware of the issue users are having using the Smartglass App. Thank you for your patience while we work to fix this issue. We will keep you updated with any information we receive.
  7. Mark Sherwood Win User

    Xbox Smartglass

    Hey there, with regards to Smartglass you can find this on the service alert page.



    -----------------------------------------------------------------------------------------------------------

    SmartGlass

    Users may experience difficulties with the following services:


    • SmartGlass

    2/22/2013 2:37:09 PM PST:

    We are aware of the issue users are having using the Smartglass App. Thank you for your patience while we work to fix this issue. We will keep you updated with any information we receive.

    -----------------------------------------------------------------------------------------------------------



    If you are still having problems with smartglass after the service alert has been resolved, then please post back.

    You can access the service alert by
    clicking here.




    Many thanks,

    Cloud.
  8. XBF Amber M Win User

    Ark on Xbox one Smartglass keyboard issues

    Hi Lady Fernzey,

    Thanks for reaching out to us in the forums for this issue. In regards to SmartGlass on your Xbox One console, are you attempting to have it work on another device simultaneously, and if so, what type of device? It surely sounds frustrating since you've
    done some troubleshooting so far and the results are not coming in the way you wish.

    I did find the following support articles and other resources concerning SmartGlass on the Xbox One and you may wish to give them a go for further troubleshooting of the issue:

    Set up and use SmartGlass on Xbox One

    Troubleshoot Xbox One SmartGlass Connections

    Error 8000001e occurs when using your Xbox One SmartGlass app to connect to Xbox One

    Give the troubleshooting a try and let us know the results.

    I hope that this helps you out!
Thema:

Xbox SmartGlass service error

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