Xbox shutting down unexpectedly

Discus and support Xbox shutting down unexpectedly in XBoX Games and Apps to solve the problem; I have for the past couple of months have this problem where my xbox shut down for no reason, at no specific time. I asked a bunch of people from the... Discussion in 'XBoX Games and Apps' started by kaveh2004, Oct 16, 2017.

  1. kaveh2004
    kaveh2004 Guest

    Xbox shutting down unexpectedly


    I have for the past couple of months have this problem where my xbox shut down for no reason, at no specific time. I asked a bunch of people from the xbox community, and they gave me tips, but it still only runs for about 5 mins.
    and then it shuts off again, my family sent in to xbox headquaters to fix it they sent it back 3 weeks later, but it was still the same. Going off after 5 mins. Then my dad called someone to get more advice, they said to turn energy saver on in settings, now
    the xbox goes for about an hour, but it still shuts off. I would very much be happy to take some more advice.

    :)
     
    kaveh2004, Oct 16, 2017
    #1
  2. gds1972
    gds1972 Guest
    gds1972, Oct 16, 2017
    #2
  3. Mister Maka
    Mister Maka Guest
    Wat do I do

    Hey there NAMELESS421.

    If your Xbox One is shutting down randomly, check out our
    Xbox One Shutting Down Unexpectedly Troubleshooter    .

    Be sure to give all available steps in that troubleshooter a try. If you're still having issues and not able to keep your Xbox One powered up, a repair/replacement is going to be your next best option. Keep us looped in without it goes.
     
    Mister Maka, Oct 16, 2017
    #3
  4. M3tal Daz3 Win User

    Xbox shutting down when starting a game

  5. XBF Ruben D Win User

    My xbox is shutting down unexpectedly

    Hello HollyKranz,

    Thank you for posting on Xbox Forums. In regards to the consoles shutting down after 30 minutes, and I understand you've tried the solution steps on the support website, have you tried to plug the consoles into a different outlet? It might be the outlet
    that is causing the issue with the consoles shutting down. Are the consoles plugged directly into the wall outlet, or are they plugged into a power strip or surge protector?

    Additionally, as I stated before, I understand that you have tried solutions from the support website but, just in case, here is the support article for
    Troubleshooting an Xbox One shutting off.

    If you have any other questions, please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
  6. denis97g Win User

    Xbox One Shut Down Unexpectedly

  7. Radiant Sword X Win User

    Xbox One Shut Down Unexpectedly

    Contacting official support should be one of the ways to find the answers.
  8. HollyKranz Win User

    My xbox is shutting down unexpectedly

    I have tried plugging it into different outlets, i have brought it to my friends house to but it didn’t help, he also came to my house and plugged his xbox into the same outlet and his worked just fine
Thema:

Xbox shutting down unexpectedly

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