Xbox shows go to account Live.com we did that and what do we do from there? We tried to...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Kim, there are any more messages popping up besides this one, usually this happens when there is some problem with your account and you have to do an account verification in a browser on your PC.

https://account.microsoft.com/

AgReed like Dena said it is a support forum, not a feedback section Misses Quinzel gave you that link to help the forum not too become so flooded with feed back and support imagine all the posr that have to be sorted. There is already a constance flow
of post that is hard to sort as is imagine double that with feedback as well. I feel your pain but you must also see the bigger picture as well the support staff and the Ambassador Team all work hard to make sure everyone has their issue resolved as fast as
we can there's only a limited number of staff and the Ambassador team.

Hey dude,

The threads are closed as this is a support forum, not a feedback forum. The link Misses Quinzel gave you in the place to go to give feedback, which is a seperate site and why the thread is closed and you're directed there.

Regarding Skate 3, we (and the support team) don't know when it will be released, so there is nothing more we can give. Its on the short list, so we can only hope it will be soon Don't worry, I'm waiting for it too There simply is no way to find out
a specific date it will be released, if there was then it would be public knowledge and everyone would know already

Regarding your headset, there is nothing that can be done if the warranty is up, so its unfortunate, but just the way it is The warranty is for a set period of time, and that cannot be stretched or changed

Xbox has a few different ways to be contacted too, which you can find here:
support.xbox.com/.../contact-us

Cheers

Denaz

Sorry for double post, just amending to suggested answer. Hopefully it covers your concers

Hi Manx,

Sorry to hear about the account troubles. Let's see what we can do.

I would suggest starting by
Resetting your password.

To confirm, are you able to login and access this email account at live.com?

Let us know how that goes, and we can go from there.