Xbox shipping label for repair

Quinn Doherty · Feb 19, 2019

Hello, i have recently requested a repair for my xbox controller and i have gotten 2 email, 1 telling me what to do and stuff and them then other one saying my order details and it told me that i need a shipping label and it said give up to 24 hours and
its been almost 2 days and i still dont have the shipping label. And when i go into my account, theres nothing there, its just a blank page with like 3 points. I need help, thank you.

:)

XBF Amber M

Hi Quinn,

Thanks for replying to update us! When you follow the steps to request a call back as provided by XBF Leslie, if you aren't initially given the option to request a call back, then you should change the topic until the option is presented. When
you go to Contact Usto request a callback, follow these steps:

Step 1 ----Select Xbox One
Step 2 ----Select See other options
Step 3 ----Select topic (ex. Set up my Xbox One Console)
Step 4 ----Select "Show contact options"
Step 5 ----Select request a call from support

The option above should give you the link you'll need.

I hope that this helps a bit more!

SammieChaos

Hello,

You may need to contact support for further assistance so they can ensure you get your shipping label.

http://support.xbox.com/contact-us

Smwutches

You'll want to contact support for assistance. http://support.xbox.com/contact-us

Quinn Doherty

You'll want to contact support for assistance. http://support.xbox.com/contact-us

Ok, but every time i go there its just a virtuel assistant and she really dosent help. Os there a way to talk to a real person ?

XBF Leslie D

Hi Quinn,

Thanks for reaching out to us today. I'm sorry to hear you haven't received the shipping label for your Xbox controller. Have you double checked the e-mails you've received? Usually the shipping label gets attached to the e-mails sent out after confirming
the repair order.

If there's no attachments on the e-mails then the best thing to do is reach our Live Support.
As only support agent will be able to help with this. We on the forums don't have the tools to help with this.
When you go to Contact Usto request a callback, follow these
steps:

Step 1 ----Select Xbox One
Step 2 ----Select See other options
Step 3 ----Select topic
Step 4 ----Select "Show contact options"
Step 5 ----Select request a call from support

Once they call, explain the issue and they will be able to help you.

Xbox shipping label for repair