Xbox Seriex X - Atmos 7.1 Audio Clipping

Same issue here.

I’ve got my Series X hooked up to a brand new LG C2 using the HDMI cord that came with the Series X.

I’ve got an Atmos-enabled Vizio sound bar (5.1 + two height speakers in the sound bar) hooked into the TV’s HDMI-Arc port.

I have no issues with Atmos sound when playing games on Series X. I have no issues when watching Atmos-compatible movies in streaming apps like Apple or Disney+.

But, when I play an Atmos-enabled 4K Blu-ray Disc on the Series X blu-ray app, I get this weird audio buffer after a few minutes. The movie may go 20 minutes without, but once is starts going it gets more consistent. This issue persists regardless of which Atmost-enabled 4K Blu-ray I use.

I’ve tried messing with the settings - switching back and forth on allowing pass through, etc.

Funny thing is, on my older TV (a TCL Series 6 which was not VRR or 120 hz compatible) I had zero issues. My Series X would play Atmos 4K blu-rays no problem. Only difference I can think of is that on my old setup I hooked the Series X directly into the input of the sound bar and then output from the sound bar into the TV (it was the only way I could get Atmos to work on the old TCL Series 6). On my current set up with the LG C2 I don’t do that because passing the Series X through the sound bar would take away the VRR and 120 hz capabilities my new TV can do.

Can anyone help?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Dis3as3d

This issue happens randomly? Or everytime you play Blu-rays on your Xbox Series X?
If you try turning off Dolby Atmos for home theaters, the issue persists or not?
And, only with 7.1 audio? If you're able to change it to 5.1, the issue persists?

And, which troubleshooting steps you have done so far to fix this issue?

I'll be waiting for your answers, greetings from another Microsoft user

Sounds like what we're experiencing here.

https://answers.microsoft.com/en-us...g/118d461f-2df3-40b0-80ab-1c8b67a70eaf?page=5

I sure hope they fix their audio for the next gen xbox. Having a full 7.2.4 system , its irritating I cant use atmos for gaming because of the constant cracking and audio cut out . Next gen gaming will need to take advantage of atmos audio. It's sad that
a company like MS cant get their coding done correctly on it's own system. I have a pioneer lx 50 . Even uncompressed 7.1 cuts in and out frequently, but without the crackling of atmos

Hi Jasmine,

I have noticed that as soon as I choose bitstream out (Speaker audio) and then it shows HDMI audio bitstream out, when I move down to choose Bitstream format, there is no sound when the cursor is moving to that selection box. After changing that box to select
Dolby Atmos for home theater (HDMI only), the no sound continues. Then going to the Dolby Atmos box on the main screen and try to demo one of the game clips, there is no sound during the playback regardless of which one I pick. I see no error message during
this process.

I do see a message during the Atmos demo if audio is set to 5.1 or 7.1 uncompressed and DTS digital surround sound. It says you're not experiencing Dolby Atmos but it continues to play the clip with video and audio.

I'm going to try switching the Samsung HDMI ARC cable once I receive the new one from Amazon. It's due to be delivered by 2/16 after being delayed from 2/12. I'll update my post once I change the cable.