Xbox series X wont sign in to account and wont connect to xbox network

Discus and support Xbox series X wont sign in to account and wont connect to xbox network in XBoX on Consoles to solve the problem; I have an issue where my xbox wont connect to the xbox network and wont sign in to my account. I have searched online and tried everything. I have... Discussion in 'XBoX on Consoles' started by Dan_752, Mar 6, 2024.

  1. Dan_752
    Dan_752 Guest

    Xbox series X wont sign in to account and wont connect to xbox network


    I have an issue where my xbox wont connect to the xbox network and wont sign in to my account. I have searched online and tried everything. I have restarted my console a bunch now and also tried removing my account and logging back in, but now it wont even log back in. I have also checked and restarted my wifi routers. The xbox is connected to the wifi well. I honestly am not sure what to do anymore and I am afraid it might be a hardware issue.

    I played late at night and when I woke up this issue occurred, this has been going on since yesterday so any help is appreciated thanks in advance!

    :)
     
    Dan_752, Mar 6, 2024
    #1
  2. Rodrigo Oliver Win User

    Xbox series X wont sign in to account and wont connect to xbox network

    Hi Dan_752, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, change your connection DNS.

    Follow these steps:

    Go to Profile and System > Settings

    In the Settings menu, select General > Network settings.

    Select the network you're connected to, then select Advanced settings > Manual

    On the DNS field, input these:

    Primary: 8.8.8.8

    Secondary: 8.8.4.4

    Save settings.

    If it still does not work, please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect to it.

    That way we can isolate the issue, by testing another internet connection, using your mobile data plan.

    Let me know if it works!
  3. David Wirsching Win User

    Why do I get sign-in network errors?

    Hello SherpaDC, My name is David. I am an independent advisor, happy to help you today.

    I'm sorry to hear that you're experiencing network issues when signing in on your Xbox Series X. Here are some possible causes and solutions you could try:

    Network connectivity issues Although you mention that other devices on the same Wi-Fi network are working correctly, there may still be specific issues with your Xbox Series X's network connection. Try the following:

    Restart your router and your Xbox Series X.
    Verify that the Xbox Series X is connected to the correct Wi-Fi network and that the signal is strong.
    Consider connecting your Xbox Series X directly to the router via an Ethernet cable to rule out wireless connectivity issues.
    If possible, try a different Wi-Fi network to see if the issue persists.

    Xbox Live account issues: There may be a problem with your Xbox Live account that is causing the sign-in errors. Try the following:

    Verify that your login credentials (email and password) are correct. You can try to reset your password through the Xbox website.

    Make sure there are no restrictions or blocks on your Xbox Live account, such as pending payments or suspensions.
    Consider creating a new Xbox Live account temporarily to check if the issue persists. This will help determine if the issue is related to your specific account.
    Network settings issues: Check the network settings on your Xbox Series X to make sure they are configured correctly. You can try the following:

    Verify that the network settings on your Xbox Series X match the network settings on your router.
    Make sure there are no firewall restrictions or MAC address filtering that could block your Xbox Series X from connecting.
    Try resetting the network settings on your Xbox Series X and setting it up again from scratch.

    Best regards.
  4. Rivers25-593E7138-E8 Win User

    cant connect to xbox live

    depends. sometimes it wont connect to the network and other times it does and then it wont connect from the internet to xbox live
  5. PadraicOdowd Win User

    so

    Cant get an account because it wont let me connect...their was an error code and it wasnt recognisable ...sorry I'm new at this ...when it says to sign in it wont let me on the xbox...we have internet connection but not letting me connect to xbox live
    ...can I get an account for xbox 360
  6. vibrant normal Win User

    Could I expect to play online with series x and one

    Most likely yes but the xbox one wont be future proof aka wont be able to play certain games in the future the xbox one x will be it will eventually turn into an older console but still will be able to play the game the series x can
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Xbox series X wont sign in to account and wont connect to xbox network

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