Xbox Series X won't play certain Blu-Ray Discs.

Hello SonicXHero, My name is Khaji I am the independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing issues with Blu-ray playback on your Xbox Series X. I can offer some steps you can try:

1. Make sure your Xbox Series X is running the latest system software. Updates often include bug fixes and improvements that can address issues with Blu-ray playback.

2. Some Blu-ray discs require firmware updates for proper playback. Check for any available updates on your console.

3. On your Xbox Series X, navigate to Settings > Disc & Blu-ray > Persistent Storage, and select "Clear Persistent Storage." This will clear any temporary data that might be affecting the playback.

4. Go to Settings > Disc & Blu-ray > Blu-ray > Persistent Storage, and select "Reset Blu-ray." This will reset the Blu-ray settings to their default values.

5. If possible, try playing other Blu-ray discs to see if the issue is specific to certain movies or if it occurs with all discs. This can help determine if the problem is related to the console or the specific Blu-ray discs.

It's worth noting that occasionally, certain Blu-ray discs can have compatibility issues with specific players or consoles. If the problem persists with multiple copies of the same disc, it's possible that there may be an issue with the disc's encoding or compatibility with the Xbox Series X.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I take it Blu-Ray disc movies are working okay? Have you tried many of the ones you own? Games are detected?

Bear in mind that the Xbox One S, One X and the current Series X actually have two lasers, one for reading DVD discs (including Xbox 360 discs) and one for reading Blu-Ray discs, which also includes Xbox games as they are also on BD-Disc.

If the DVD laser is giving out, it won't read certain DVD discs, and this is likely the reason for the issues you are experiencing. This is also why Blu-Rays and Xbox One games are not effected. There is nothing wrong with your DVD's, it's the console's optical drive that is faulty.

To clarify;

PlayStation 1 - CD-ROM

Sega Saturn - CD-ROM

Sega Dreamcast - GD-ROM - A proprietary disc format

PlayStation 2 - DVD

Nintendo GameCube - Nintendo Optical Disc

XBOX - DVD

PlayStation 3 - Blu-Ray

XBOX 360 - DVD

Nintendo Wii - Wii Optical disc (basically DVD)

Wii U - Wii U Optical disc (basically Blu-Ray)

PlayStation 4 - Blu-Ray

XBOX One, One S and One X - Blu-Ray

PlayStation 5 - Blu-Ray

XBOX Series X - - Blu-Ray

I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.

My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.

what about series X?

Yes, the Series X has a Blu-Ray drive. Your Xbox One disc games will work on this system.