XBOX series X will not play 4K UHD disc

Discus and support XBOX series X will not play 4K UHD disc in XBoX Games and Apps to solve the problem; I insert a 4K UHD disc into the drive and I receive a message asking me to insert the proper disc type. I have removed the disc and re-inserted the... Discussion in 'XBoX Games and Apps' started by michael jesch, Feb 21, 2023.

  1. XBOX series X will not play 4K UHD disc


    I insert a 4K UHD disc into the drive and I receive a message asking me to insert the proper disc type. I have removed the disc and re-inserted the disc as well as powered the unit off and rebooted. I have tried to start the Blu-Ray app prior to inserting the disc as well. I continue to get the same message. Any ideas?

    :)
     
    michael jesch, Feb 21, 2023
    #1
  2. cpt sheridan Win User

    2001 Space Odyssey 4KUHD 0x91d70001 error 🙄

    It seems to be a common problem with certain 4K UHD Blue Ray disks on the Xbox One and Series X.

    My Xbox One X refuses to play certain 4K UHD Blue Ray disks as well and I know it's not the disks that's causing the problem as they play on my stand alone 4K Blue Ray player.
  3. Obsessive Power Win User

    Series X question

    I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.
    My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

    There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.
  4. Obsessive Power Win User

    Xbox One X should get an "upgrade" to an Ultra HD Blu-ray Player for 4K to be worth it.

    Hi,

    The One X can already play 4K UHD Blu-Ray movie discs, the same as the One S. There's nothing to upgrade.
  5. Georges C. Win User

    XBOX series X will not play 4K UHD disc

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Michael, try to follow the procedures below.

    The first is a clear cache

    1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

    2. Wait 10 seconds until it turns off

    3. Wait 1 minute with it off

    4. Turn it back on

    Xbox One reset keeping Games:

    Press the Xbox button to open the panel.

    Select system > Settings > System > Console Information

    Select Reset console.

    Restore and maintain my games and apps.

    Rest assured, you won't miss games or saves

    Note: You need to know the email and passwords of your accounts when performing this reset.
  6. ngocphi Win User

    No 4K without HDR (xbox one x)

    you need hdr for 4k output

    I don't think you fully understand

    Uhd and hdr are required for 4k output

    Unless you have an xbox one s not a x

    You can't play in 4k

    4k is only for.movies or streaming sources which require both uhd and hdr

    But.xbox.one x will do 4k gaming
Thema:

XBOX series X will not play 4K UHD disc

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