Xbox series X will not go into sync mode

Michael Crabtree2 · Nov 18, 2023

I've had my Xbox series X for about 4 or 5 months everything is worked fine today I go to turn it on to play a game and I turned it on with the controller like I always do after it booted up and wanted me to log in the controller would not like it just unsynced and now the Xbox itself will not go back into sync mode the controller's wheel but the Xbox will not the only way I can get it to work is by plugging a USB cord to the Xbox and controller I've tried powering the Xbox off unplugging it everything I'm hoping that my Bluetooth device in the Xbox has not went out not really sure what else to try

:)

ItsDeftty

Hello, I hope the issue has been resolved already but if it has not you can try hard resetting the console by holding down the power button on the console for 10-20 seconds > wait for the console to turn off > plug out the power cable > hold down the xbox button for 10-20 seconds > plugging the power cable back in > turn on the console

If it still won’t work you can try factory resetting but keeping your games and apps. But remember this is a last resort.

But there could be a problem with the console it self and not the software. If the methods metioned above don’t work I would suggest sending it in to a repair center but you should backup your games, apps profile(s) and setting on an external drive if you choose to do this.

Hope you have a great rest of your day!!!

I wish you the best

Defty

Sodangidni

Hello, Michael C. I’m Arturo, and I’ll be glad to provide assistance with your concern today.

However, I would like to ask if power cycling the device worked for you as Defty suggested?

If your sync button is still not working, may I know if your console is enrolled in the Xbox insider program?

Besides that, I think you may find helpful to do a factory reset on your console but keep games and apps. This may help to delete potential system corruptions.

Factory reset:
Open console settings > system > info > reset > choose “keep my games and apps”.

I’ll remain attentive to your comments,

Arturo.

Cody Crabtree

I finally got it fixed I had to just power it off completely and unplug it for like an hour and I pushed all the buttons several times on it just trying to make sure all the power was out of it and I had to unplug my external hard drive so far at this point it is working hopefully it stays that way

les lane

…LG C2 vs Xbox Series X no signal issues…turn off Auto low-latency mode on the Xbox series x…it’s conflicting with lg c2 Auto low-latency mode…

HoopRyd

I have a mix of xbox ones, xbox one s, xbox one x, xbox series s and xbox series x. I have 18 xboxes trying to download a game update with that many xboxes becomes a huge hassle time sync.

Xbox series X will not go into sync mode