Xbox Series X warranty started early and unable to purchase Microsoft Complete.

Discus and support Xbox Series X warranty started early and unable to purchase Microsoft Complete. in XBoX on Consoles to solve the problem; Hi, I pre-ordered my Xbox Series X through Microsoft on the 22nd of September and received it yesterday (10th of November). Since I ordered it through... Discussion in 'XBoX on Consoles' started by CH4otiC WaVe, Nov 11, 2020.

  1. CH4otiC WaVe
    CH4otiC WaVe Guest

    Xbox Series X warranty started early and unable to purchase Microsoft Complete.


    Hi,

    I pre-ordered my Xbox Series X through Microsoft on the 22nd of September and received it yesterday (10th of November). Since I ordered it through Microsoft my console was already registered to my account and for some reason the warranty started in September,
    this should have started yesterday as that was when I received it and I effectively loosing 1 month and a half of warranty. Also I am unable to purchase Microsoft complete through the Xbox store on my console as it displays an error button, I am guessing this
    is because my original warranty started in September.

    I believe this is an issue across the board as lots of people on reddit are having the same issue, therefore Microsoft needs to fix the issue as a whole instead of on multiple individual basis.

    :)
     
    CH4otiC WaVe, Nov 11, 2020
    #1
  2. Lt Farty Pants Win User

    Warranty

    I got in the chat early this morning on the Microsoft Complete warranty website and added the extended warranty for $49 to my Series X. Took about 15 minutes total to have it added.

    You have 45 days after purchase to add the warranty.
  3. Lt Farty Pants Win User

    extended warranty

    I pre ordered my Series X through Best Buy and received it and registered it on my Microsoft account on Nov 11th.

    Just this morning I went online to Microsoft Complete warranty website and started an online chat and purchased the extended warranty through Microsoft for $49 plus tax.

    All they did was went online and saw my Series X was registered and added on the extended warranty for me.

    It is really a good deal at $49 and covers 1 console replacement and 2 controller replacements for 3 years. Best Buy warranty is $69 for 2 years and only covers 1 console replacement and 1 controller replacement.
  4. DSh2 Win User

    Controller left trigger sticking

    I bought the Series X back in Feb. 2021 and I think the 3 month warranty has been passed (assuming it starts upon purchase). I have a "Microsoft Limited Warranty" that will expire on March 2022 but I'm not sure if that covers hardware. I did have a glimpse at the "out of warranty" repairs but did not see a controller listed except for the Xbox Elite Controller Series 2 (I'm US territory).
  5. Nighthawk_81 Win User

    Protection plan

    Yes its possible, you have 45 days from when you receive the xbox to purchase the warranty

    Just login to your microsoft account, go to devices and select your series x, there should be some info on contacting microsoft to extend the warranty.
  6. Just a Volunteer Win User

    Series X - subtle grind/scratch noise from disc drive

    What started as a subtle noise on my first 6 month old Series X turned into a complete failure of the disc drive and the console was replaced under warranty.

    Don't leave it to late to get it repaired or replaced under warranty.
Thema:

Xbox Series X warranty started early and unable to purchase Microsoft Complete.

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