Xbox series x variable refresh rate issue!!

Can you please tell me if the variable refresh rate is working on series x with this monitor ????

Hello Mitchell_244,

Thank you for posting in Microsoft Community.

I can see that you are having trouble with the variable refresh rate option on your Xbox Series X. I understand that you have a Sceptre monitor (E275B-QPN168) that supports 1440p resolution and 120 hz refresh rate, and that you have checked the video settings and the HDMI port on your console and monitor.



There are a few possible reasons why the variable refresh rate option might be greyed out on your Xbox Series X. One of them is that your monitor might not support variable refresh rate over HDMI 2.0, which is the standard that the Xbox Series X uses. According to the Sceptre website, your monitor supports FreeSync Premium over DisplayPort 1.4, but it does not specify if it supports it over HDMI 2.0 as well. You can try contacting Sceptre customer service to confirm this information.



Another possible reason is that your monitor might have a firmware issue that prevents it from enabling variable refresh rate with the Xbox Series X. Some users have reported that updating the firmware of their monitors solved this problem. You can check if there is a firmware update available for your monitor on the Sceptre website or by contacting Sceptre customer service.



You reach out to them here: Support - Contact Us. (sceptre.com)

A third possible reason is that your HDMI cable might not be compatible with variable refresh rate. You need to use a high-speed HDMI cable that supports HDMI 2.0 or higher to enable this feature on your Xbox Series X. You can try using a different HDMI cable or testing your cable on another device that supports variable refresh rate.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Had this problem contacted vizio and I had to uncheck the allow variable refresh rate in tv&display options on the Xbox one x and also had to turn off variable refresh rate in the pro gaming engine in the advanced picture settings.

The Xbox series X will feature a custom AMD Zen 2 processor that promises four times the power of the Xbox One X. Other features include ray tracing support, up to 120fps gameplay, 8K resolution, GDDR6 memory and variable refresh rate support.

Variable Refresh Rate was enabled however disabling it causes the flickering to stop. I notice other people reporting the same issues.

I purchased an upgraded HDMI 2.1 cable capable of 8k and 4k 120fps it did not solve the issue. Disabling variable refresh rate solves the issue.

So this has to be some kind of software compatibility problem. For now I just disabled Variable Refresh Rate on the console and disabled Adaptive/Free Sync on the monitor until hopefully Xbox does an update in the future.