Xbox Series X Update Looping Issue

TripperEuphoric · Sep 19, 2021

I'm having a strange issue with my Xbox Series X - I turned the console on only to be greeted with an "Applying Update" screen, running from about 76% until around 95% before the console would turn off. Seemed normal, except the console never turned back on. After a while I tried turning the console on myself only to get the same exact screen and sequence again. I've performed several power cycles (not that I can even restart the thing, the screen goes out before I can do anything), left it unplugged but I'm just stuck in this loop. I've accessed the troubleshooting screen where I can perform a USB update or hard reset the console but before I can do anything, the Xbox still goes into rest mode within 10 seconds. I am able to move around the troubleshooting menu by plugging in the controller. However, when I select either option under "reset console", the Xbox reboots and brings me to the applying update screen again...then goes out and comes back again AGAIN with the applying update screen before finally shutting off. Nothing happens after this until I turn the Xbox on again. Also, I can only go up and down on the troubleshooting menu - I cannot even navigate to "offline update". This has been going on for several weeks.

avanhandel

I tried this sequence several times, left it unplugged for days even, still getting the same exact issue when plugging it back in and turning it back on.

raDugzBaws

Seems like the only other things to try is either delete your profile (DON'T DELETE YOUR ACCOUNT THOUGH) from the console & if still struggling the only other option is to do a complete RESET of it, please make sure you have everything backed up to the cloud first though. If it doesn't work I don't know what to recommend as the next step. Good luck

Christopher Revoredo

Hi there avanhandel welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. 1. Turn off your Xbox using the power button on the console.

2. Once your Xbox has completely powered down, unplug the power cord from the back of the console. Don't simply unplug the cord from the wall's electrical socket — it must be disconnected from your Xbox.

3. Wait for 5 minutes, and then reconnect the power cord to both the Xbox console and the electrical socket.

4. Let another minute pass and turn it on afterwards.

Francia J.

Thank you for letting me know. In this case, we just need to reset your console keeping your games and apps through the Xbox Troubleshooter page. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button and the Eject button, and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

The necessary steps that we need to perform will depend on the error code that you're getting.

Can you please let me know the exact error code that you have on your end? It can be E102, E101, E103, etc.

Xbox Series X Update Looping Issue