Xbox series X unsupported mode on tv can't get menu for xbox settings to come up on tv....

Hi Leslie, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Press and hold the Pair button (Xbox Series X|S: located on the front next to the USB port) and then press the Xbox button on the console.

Continue holding the Pair button until you see the Troubleshoot Mode on your TV.

Select Reset This Xbox > Keep games & apps > Confirm the process.

Let me know if it works!

I really think they (Microsoft) are dropping that OTA TV Guide (Option) due to the fact that the Xbox Series X has no HDMI In. So There will be no OTA TV option so they are phasing us out. Very disappointing!!

I use the dvb-t usb tuner. Why would that be unsupported on series x?

From the Xbox dashboard head to 'Settings'. This can be done one of two ways, however, the quickest is to hit the Xbox guide button, navigate to the tab with your profile picture, and select ‘Settings’. From here, you’ll want to click on ‘TV & display options’.

In this sub-menu you should see the option for ‘Refresh rate’ underneath ‘Resolution’. If you have an 120Hz display, you should see the option to select either 60Hz or 120Hz from the drop down. You can double check your Xbox Series X or S is outputting at 120Hz by clicking on ‘4K TV details’. Here you can see whether your TV supports 4K UHD at 120Hz and if your TV setup supports up to native 4K at 120fps.

It’s important to note that most Xbox Series X and Xbox Series S games will default to either quality or performance mode. These tend to fall between 30fps and 60fps, with a third mode usually in place for 120fps.

It’s always worth checking a game’s settings or selecting the correct display prompt that may be in place to ensure you're playing your games at the highest framerate possible. cFor example, Rocket League on Xbox Series X and Xbox Series S is compatible with 120Hz displays, however, you need to navigate the game’s settings then go to ‘Video’ and select ‘Performance’ under ‘Video Quality’ for 120fps support.

If you know that your TV has HDMI 2.1 and is capable of 120Hz, make sure that you’re using the cable included with your Xbox Series X or Xbox Series S console or an Ultra High-Speed Cable that’s rated for 4K 120Hz output.

It’s also worth noting that if you’re using a receiver or surround sound system, it might not be capable of acting as a pass through for 120Hz, so connect your Xbox Series X or Xbox Series directly to your TV. Finally, if you’re still not sure if your TV supports HDMI 2.1, check your TV’s manual for more information or click on ‘4K TV details’ under ‘TV & display’ options in the Xbox settings menu.

Hope this helps

Ryan

Absolutely agree.

So your set up is presumably just Xbox Series X to TV via HDMI and the sound comes out of you TV speakers? Interesting if that’s the case and further confirms that the soundbar is not the problem (if only Samsung would listen!)

Cant get my tv code as im setting up xbox series x for the 1st time

My code