Xbox series x sound popping and crackling

Galupa · May 19, 2024

I just bought my Series X less than a year ago. This audio issue has been there from the beginning. I have an audio tech background and it is not ANY of my peripherals. When I exit a game, the menu sounds and distorted crackling sounds. It persists throughout the menus and even when I start the next game. A complete reset is the only thing i have found to fix it but GEEZ, I shouldn't have to do this after each game. Here's an example:

I play Rocket League for 10 minutes or 2 hours. I close Rocket League with the start button and close game. Next, as i scroll through the menu, I hear the audio issue. If I start a game or an app, like Netflix, this game or app will be "infected" with audio issues. It happens EVERYTIME I play my Xbox at some point during my session.

Please fix this or send a solution ...DO SOMETHING. I am not the on;y one. I bought my wife's Series X and it does it too.

:)

EwokLuke

Sounds like what we're experiencing here.

https://answers.microsoft.com/en-us...g/118d461f-2df3-40b0-80ab-1c8b67a70eaf?page=5

LucasPowell1

Same problem here, random static noises in-game and the menu.

I really hope it can be corrected, its a great console otherwise

Oleksii Nikolaiev

Microsoft, it's really software problem. All the owners of any wireless headsets complain on this issue.

matt_422

I returned my first console because of this issue and the second console has the same problem. I am assuming this a software issue and that many people just simply don’t notice it.

Trigger III

Hello There ! According to the explanation you have provided, I believe your console will need reset in order to refresh the system. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

Please click on the link below and follow those steps:

How to reset your Xbox console to factory defaults | Xbox Support

If this does not resolve your issue, please try to create a replacement order for your device on this link:

Getting your Xbox device serviced | Xbox Support

Any word on this issue being worked on? A factory reset does not fix the issue and a lot of people are experiencing this exact same thing. It is 100% an audio bug software side. It is not an issue with the hardware. Find it disgraceful no one from Microsoft has commented on this since June abs even then Aicha T hasn’t listened to what the problem is and given a generic response that doesn’t help anyone. If a Microsoft rep sees this please acknowledge that this is an issue and report to the right department who can fix this bug.

Xbox series x sound popping and crackling