Xbox series x shown as Xbox one on my devices

ShelbieDouglas · Nov 11, 2020

Hey, i want to ask since i recently obtained an xbox series x. When looking at my devices on my account information I noticed that my linked series x console was shown as an xbox one. Was this a mistake that you’re going to fix soon?

:)

StuartATrueRed

This is happening to everyone. Microsoft will be aware of the issue, and should be issuing a fix for it soon.

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. Could you tell us if you registered the console serial recently?

*Thank you in advance for contacting.

NightRider5677

My signed devices are my xbox series x & My xbox one s & my PC desktop

Don B1

I have Xbox one x, want to buy GTA v for Xbox one x|s for $39.99

When hovering over the buy button in Microsoft store on GTA v series x|s a small text bar appears saying. This is not playable on this device.

I have Xbox one x.

But the store says GTA v series x|s is not playable on my Xbox one x.

RabidStorm02

I’m not sure how to reach these settings, but I’m quite certain it is not an issue with my router. My series x has worked for months before now, and all other devices on the network are working, including my Xbox one and Xbox one x. I have been having this issue since roughly the time that my series x last updated, is it possible that the issue is an overlooked bug in the series x OS?

Xbox series x shown as Xbox one on my devices