Xbox series x says it’s connected to the internet but when I open the shop or download...

i tried the router restarting opening of ports etc. i got an fritzbox.

xbox 360 statuscode 446700000080030080072746

is what i get.

I get a connection to the internet but not to xbox live, alltough it asks to download a new system update for live, when i say yes the statuscode occurs when i say no it shows the correct connection for the internet but an X at the line to the xbox live
in the system menu.

Series X.

Internet connections is fine.

I have tried everything.

If it helps it won't test multiplayer, Nat (but is open)

just says there is a problem but no error codes.

Is not connected to Xboxnetwork. Has been before previously with no issues.

The Xbox factory reset on the series X still did not work, it wouldn’t connect to the network. I connected my original Xbox one (2014) back up to my monitor and I was able to play online games just fine on there, same Microsoft account and internet that the series X was not connecting too. My Xbox series x keeps saying it has a hardware issue when trying to connect the internet, I’m pretty sure this proves it’s a physical problem with the hardware on my Xbox. I still have warranty on it and can return it and trade in for a new one. I’ll try doing this and seeing if the trade in one works.

Hello Diabolicmemo, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I'm very sorry for the problem you're going through, I was researching Xbox Support and found this article (https://support.xbox.com/help/games...roubleshoot-game-or-app-installation-problems -on-xbox-one) where they show that the solution to the problem can be solved by following these steps:

"You may need to update your console. For example, if you see a "Download stopped" error, you may need to install an update before the download can complete.

To see if an update is available:

Press the Xbox  button to open the guide.

Select Profile & system > Settings > System > Updates.

If there are updates, they will appear in the left menu. Otherwise, "No console updates available" will appear.

Information Source (Credits): https://support.xbox.com/help/games...game-or-app-installation-problems-on-xbox-one

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

If your Xbox Series X is running hot and causing slower connection speeds only when gaming, there are a few things you can do to improve the situation:

1. Make sure your Xbox Series X is properly ventilated: Ensure that there is proper airflow around the console and that it is not placed in an enclosed space. If necessary, move it to a cooler area of the room.

2. Clean your Xbox Series X: Over time, dust and debris can accumulate inside the console, blocking the vents and causing it to overheat. Use compressed air or a vacuum cleaner to remove any dust or debris from the vents.

3. Check your internet connection: Slow connection speeds could also be caused by issues with your internet connection. Try connecting your Xbox Series X directly to your router using an ethernet cable to see if this improves your connection speed.

4. Limit background apps and downloads: Running too many apps or downloading large files while gaming can put additional strain on your Xbox Series X, causing it to run hotter and potentially slowing down your connection speeds. Close any unnecessary apps and avoid downloading large files while gaming.

5. Consider adding additional cooling: If your Xbox Series X is still running hot despite these steps, you may want to consider adding additional cooling, such as a cooling pad or fan. This can help to keep the console running at a cooler temperature and improve your connection speeds while gaming.