Xbox series x randomly black screens and disconnects repeatedly

The lg c1 is specifically a 4k 120hz tv I put it to match the resolution and also matched the resolution on my older tv also. It doesn’t seem to matter the video settings. Are there specific settings I should try?

Console reset is not factory reset.

They are different procedures.

It means activating your warranty and sending your console in for a review by the microsoft repair team.

I’ve done that as stated in my initial post. What does “trigger the guarantee” mean?

So on the console I set the resolution as you said. Still happens. I switched to the older TV which has no low latency or variable refresh rate. Have the hdmi to auto detect and it’s still doing it.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Michael, when the console flashes black screen, it means the device is not supporting the image.

We are not able to assist your screens, such as your TV or monitor.

But I will give an example to understand.

A samsung tv usually has Game mode, this game mode, depending on how it is configured and how the console resolution is configured, causes an error and starts to flash the screen.

So take a look at these TV settings, and especially the console settings, like choosing a resolution compatible with the device, disabling 4k, or 120hz on the console.

I look forward to more information, friend.