Xbox Series X Party Chat

DiAbLo01234 · May 16, 2021

Am I the only one who thinks the Series X party chat is awful after the May 12th update? There seems to be static or feedback after anyone says anything in party chat and it's only for people with the Series X. The regular Xbox One seems to be unaffected. My girlfriend even sent her Series X in for repair to no avail. My friends who have Series X hear a lot of static in party chats and it's really frustrating. I love Xbox but the Series X chat audio really needs to be looked at.

I've tried many troubleshooting steps as well. Different controllers, headsets, changing my wifi channel and even hard wiring my console via ethernet with no success. Please, someone, look into this.

:)

Alec Minichini

Everywhere (including all games even series x games show the new gamertag but in parties/chat, on the homescreen, in the xbox app, and in the system menus show the old one.

MM5510

Hashbrown, I have the same setup with my xbox series X, do you have any issues with party chat and game volumes or echoing in the party chat? Do you have any idea if I can alter audio settings for the mic through my computer?

dalton woodward

Hello again,

There is not an option to uninstall discord from the Xbox Series X. Discord does not show up as an app, as it is integrated directly into the party chat functionality. Are you suggesting that I unlink the discord account?

Thanks

Bgravesy

Exactly!!!

And then the only reply I get is ‘it must be an internet issue, reset your router, it’s a router issue, go into your router and do this…’

NO… it’s a problem with these new Xbox’s that aren’t getting resolved, it’s happened to most people I know with the new Xbox so how can it be all of our routers!??

I’m guessing you’ve had the same problem and not been able to resolve it!?

XBF Mohammed C

Hello Bgravesy,,

Since you tried all the steps you mentioned above, it might be a network issue.

Try to open ports on your router or gateway so that your network hardware can communicate with the Xbox network servers.

Start your web browser.
In the Address bar, type the default IP address for your router or gateway, and then press Enter. Consult your device documentation or the manufacturer’s website to learn how to configure and update your specific network hardware. Here are the default IP addresses for a few router and gateway manufacturers:
- Belkin: 192.168.2.1
- Linksys by Cisco: 192.168.1.1
- D-Link: 192.168.0.1
- NETGEAR: 192.168.0.1. or 192.168.1.1
Type your user name and password (for your router or gateway), and then click OK. If you don’t know the default user name and password, refer to your hardware manufacturer’s documentation.
When you’re logged in, you should see your router or gateway's configuration page.
Open the following ports:
- Port 88 (UDP)
- Port 3074 (UDP and TCP) (If this is your second console, enter the port number you selected above when you manually set Alternate port selection.)
- Port 53 (UDP and TCP)
- Port 80 (TCP)
- Port 500 (UDP)
- Port 3544 (UDP)
- Port UDP 4500 (UDP)

If this doesn't fix the issue, I would recommend reporting the issue so it gets looked into, here are the steps: https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

Xbox Series X Party Chat