XBox Series X motion smoothing on Blu-Ray playback

Hello SonicXHero, My name is Khaji I am the independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing issues with Blu-ray playback on your Xbox Series X. I can offer some steps you can try:

1. Make sure your Xbox Series X is running the latest system software. Updates often include bug fixes and improvements that can address issues with Blu-ray playback.

2. Some Blu-ray discs require firmware updates for proper playback. Check for any available updates on your console.

3. On your Xbox Series X, navigate to Settings > Disc & Blu-ray > Persistent Storage, and select "Clear Persistent Storage." This will clear any temporary data that might be affecting the playback.

4. Go to Settings > Disc & Blu-ray > Blu-ray > Persistent Storage, and select "Reset Blu-ray." This will reset the Blu-ray settings to their default values.

5. If possible, try playing other Blu-ray discs to see if the issue is specific to certain movies or if it occurs with all discs. This can help determine if the problem is related to the console or the specific Blu-ray discs.

It's worth noting that occasionally, certain Blu-ray discs can have compatibility issues with specific players or consoles. If the problem persists with multiple copies of the same disc, it's possible that there may be an issue with the disc's encoding or compatibility with the Xbox Series X.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I did as you said, and it hasn’t helped. I still see the motion judder on the interlaced Blu Ray disc playback.

As it happens, I have an older copy of the same program on a DVD. I put that into the player and tried it. It looks much less sharp, as I would expect from a DVD, but the same scenes did NOT have the motion judder that the Blu Ray did.

Hi I have a Xbox series x with a Dolby vision compatible tv also will the allow Dolby vision playback selected in settings on and it still only displays in HDR only when playing 4k blu rays ? I have set it 4k 60hz and the games display in Dolby vision plus streaming apps but not 4k disc playback! Is this correct that the xbox series can’t do this ?

I’ve a similar issue and it is only with two BBC blu rays - wonders of the solar system and wonders of the universe.

No matter what I do, I can’t resolve it. The copyright warning comes up, the screen goes black, the sound gets corrupted and the series x just turns itself off.

Have cleared persistent storage, deleted and reinstalled the app etc.

Pretty disappointed with the build quality on my series x. I’d an original Xbox one and One x and they were great consoles for movie playback.

The series x sucks - a crazily noisy drive and it can’t even play some blu rays.

Here is an update. I have a Vizio P55-C1, with the latest firmware. I have already tried all of the steps in the troubleshooting page, which are very basic things (try a different HDMI cable).

I exchanged the original 4K UHD Revenant disc for a brand new one, and still the playback was glitchy, stuttery. This was with all motion smoothing features turned off.

As an experiment, I tried disabling the HDR setting on the XBox. The disc played flawlessly, with no stuttering. I then reenabled HDR again, and played the same part of the movie, and it was stuttering.

As far as I can tell, we can eliminate these things:

The Blu-Ray player

The disc

Have there been any other reports of issues with Blu-Ray playback with the HDR setting enabled?