Xbox Series X Major Lag Issue V Xbox One Gameplay

Hi there. I have tried almost every possible method of restarting, resetting and everything inbetween. Ports are forwarded, etc.

The thing is, I have my Xbox One and Series X set up beside each other. Due to the Series X’s problems, I can switch off my Series X, and switch on my Xbox One, and have no connection issues.

Both playing on the same wifi, both wireless connection, with all the same settings (except the Series X is running on 120fps).

Something is not right with the Series X and I believe it’s more than just needing to reset my MAC address...

Hello there @Jdmsx, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort
this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your
console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

The link: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash,
and game freeze related issues:

The link: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by voting below if the reply was helpful!

Yes, I have installed new version of Xbox series X COD MW2 over the weekend and it looks like next gen performance. Also other games previously installed on my old Xbox one console run much faster (especially loading times) on the series X console. There is major gameplay differences with next gen and current gen versions of NBA 2K23, which is where I’m having the issue..?

Hi again Don

There appears to be an issue with the Xbox Series X/S version of Grand Theft Auto V being compatible with the Xbox One Xbox One X version. Therefore, the Xbox Store may not allow you to purchase the Xbox Series of the game if you have an Xbox One.

Buy the Xbox One version of Grand Theft Auto V. This version of the game is compatible with Xbox One X and is cheaper than the Xbox Series X/S version. I'm not sure but I think it's no longer available to buy in the store.

If you decide to upgrade your Xbox One X to an Xbox Series X or Xbox Series S, you can do so through the Xbox Store or an authorized retailer.

Oskayra H.

I have Xbox one x, want to buy GTA v for Xbox one x|s for $39.99

When hovering over the buy button in Microsoft store on GTA v series x|s a small text bar appears saying. This is not playable on this device.

I have Xbox one x.

But the store says GTA v series x|s is not playable on my Xbox one x.