Xbox series X keeps disconnecting from my WiFi

Check the forum or just google "XBOX Series X disconnects from wifi". Tons of threads here and on reddit since the launch.

An example.

Hello There ! I would recommend performing a rest for your Xbox using this link: How to reset your Xbox console to factory defaults | Xbox Support

If the issue persists , I recommend checking your connection speed as it might be the cause of the issue: Troubleshoot your network connection speed | Xbox Support

Hello Coke_Zer0, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry to hear that you are experiencing WiFi disconnection issues with your Xbox Series X.

Restart your router and Xbox Series X. Try turning off and disconnecting your router and Xbox Series X from power for a few minutes. Then, turn both devices back on and check if the issue still occurs. This can help reestablish the connection and fix temporary problems.

Update your router's firmware. Check to see if firmware updates are available for your router. Visit your router manufacturer's website and look for the support or downloads section to find the latest firmware updates. Updating the firmware can fix compatibility issues and improve the performance of your router.

Set up a static IP address Instead of using a MAC address every time you go offline, try setting up a static IP address on your Xbox Series X. This can help maintain a more stable connection. To do so, follow these steps:

On your Xbox Series X, go to Settings > Red > Red Settings.
Select your current WiFi network and choose "Advanced settings."
Choose "IP Address" and select "Manual."
Enter a valid IP address, subnet mask, and gateway for your network. You can get this information from your router or Internet service provider.
Save the settings and restart your Xbox Series X.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi Colby. My name is Kyle and I'm an independent advisor.

To assist you effectively, can you let me know what steps you've tried so far? Please be specific. This will help hopefully reach a solution quicker.

For instance have you tried a wired connection instead? WiFi can be susceptible to interference and loss of signal, a wired connection is recommended for the best performance and stability. If you're able to test a wired connection, this may help identify if the issue if WiFi signal related. If that is the case, from there we can take the best steps to try improve the WiFi signal.

Thanks,
Kyle

Hi Kyle,

I have not tried wired as it is not possible as I am in an apartment. However, my connection is strong. The only time I run into issues is when I explicitly go into an online version of a game. At times, I will be playing single-player only game and will be logged out of Xbox live.

Additionally, I do also play on PC and do not have connection issues, therefore I am led to believe it is an issue with the Xbox or Xbox servers.

I have done some research and have seen others with the same issue, but no resolution.

The steps I have taken are hard resetting my Xbox, resetting my router, forgetting and reconnecting to my wifi, and resetting my network on my Xbox, all of which I have been told to do.