Xbox Series X input lag - even just within the Xbox menu...

I have an issue similar to yours and identical to other users: even after OS update 10.0.22000.2656,
on Xbox Series X when some games like Doom Eternal, Crash Bandicoot 4, Psychonauts 2, Tales of Arise and Visage are launched (only Xbox Series X enhanced games and not all of them) any Xbox Series X controller incur in an input issue, with battery and with USB cable without battery: if any key or trigger is pressed rapidly it doesn't work, a sort of input lag. The issue persist in any dashboard menu or in any other game that don't give this issue, then if I turn off and turn on the controller again the problem disappear until I return to the game in background that caused the issue. Any Xbox One X controller works perfectly instead. Both Xbox Series X and Xbox Series X controller are update with the latest update. I noticed that when the issue start the usual buzzing noise of the controller change sound, a lower sound. This issue started since about 4 months after a system update. I have reported many times this issue and it has been reported by other users too.
Analog sticks and triggers calibration from the system menu is missing, an essential feature in my opinion, I'm reporting this since 3 years.

I have an LG OLED EVO G1 series TV, LG claims the response time in the game mode is 10ms.

I also have a PS5 both are connected directly to the TV.

The Xbox series X input lag is noticeable when compared to the PS5.



I don’t know if this is still true but Xbox used to have a feature called input lag compensation which basically penalizes you for having a good connection. That may be okay in an Xbox only lobby, but in a cross play forget it.

It's not an issue that requires resolving. It's just a simple reminder that Dolby Vision increases input lag. If it feels like the input lag is unbearable, just disable Dolby Vision for Gaming in the video modes menu.

On Xbox Series X when some games like Doom Eternal, Crash Bandicoot 4, Psychonauts 2, Tales of Arise and Visage are launched (only Xbox Series X enhanced games and not all of them) any Xbox Series X controller incur in an input issue, with battery and with USB cable without battery: if any key or trigger is pressed rapidly it doesn't work, a sort of input lag. The issue persist in any dashboard menu, then if I turn off and turn on the controller again the problem disappear until I return to the game in background that caused the issue. Any Xbox One X controller works perfectly instead. Both Xbox Series X and Xbox Series X controller are update with the latest update. I noticed that when the issue start the usual buzzing noise of the controller change sound, a lower sound. If I plug any headphone with or without microphone in the Xbox Series X controller the commands are more responsive but the problem remains. I reported more and more times this problem to Microsoft since 3 months but still there isn't an update that resolve this issue with my great disappointment. I think this issue started since about 4 months after a system update, and I think the problem is the same of yours. Can you confirm this?

Since you've already gone through the troubleshooting steps and the controller is only 2 days old you have two option. You can either check with the retailer for a possible exchange/refund, or get in touch with the customer support for further assistance. If you happened to purchase the game from the Microsoft store then you will need to get in touch with the online team and they'll take in charge.

If you happened to go with the online team option you can access Contact us | Xbox Support, follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.