Xbox series X error code 0x0000000000000100

Hello YiğitKeleş,

Welcome to Microsoft Community.

If you are getting a DHCP error, this means that your DHCP server is unable to assign an IP address to your console or your console is unable to lease an IP address from the server.

Check you IP by going to System > Settings > Network > Network settings > Advanced settings.

If your IP is set to manual, set it to automatic.

Make sure to perform the troubleshooting steps found here: Troubleshoot your Xbox network connection | Xbox Support

Please let me know if the troubleshooting works. We are looking forward for your response.

I'm trying to connect to the internet on my series X and it can't detect my modem. I have an internet range extender and it can't detect it either as long as the main modem is still in running order. If the modem is turned off or not functioning properly I can connect to the range extender, and I get 'Cannot connect to the DCHP server' message. When the modem is turned on, the range extender dissappers from the list and I get a 'Can't connect to wireless network' error. Tired of this, I went to the advanced network' settings, did virtually nothing and when it checked the network' status, I got this error code.

Bear in mind that I've set my console up while it was connected to the extender, this issue wasn't present until one day I tried to start my console up and it just wouldn't connect to the extender or the router. We have a 2nd range extender-ish modem that is connected to the main router, it just works like an extender. And, bizarrely, I can connect to the 'extender modem' with no problems. I have no idea why is that. I have tried the troubleshooting steps (exept connecting via wire bc we don't have one lying around) and it just won't work. I don't want to connect to the 'extender modem' because it's too far away for an optimal connection.

That's not the problem, that error is supposed to appear because the extender is not connected to the internet when it appears on the wifi list. It dissappers from the list when I connect it to the router. Also I did what you said, I went to advanced settings and set everything to automatic and that's how I got the error code.

Hello YiğitKeleş,

Thank you for the explanation. I recommend that you contact our live support team in order for them to assist you further on this issue; they have the necessary tools and resources to check what is really going on with the console.

You may follow the guide below to contact support:

1. Please use this link: Contact us | Xbox Support
   
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3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

Just got an error message, while trying around:

Unexpected Error "0x0000000000000100"