Xbox Series X + Dolby Atmos = NO center channel

Hi Jason, my name is Rodrigo.

I am sorry to hear that.

This seems to be a known issue with Dolby Atmos.

Please, take a look at this forum discussion: https://answers.microsoft.com/en-us...-channel/92734434-716d-4ff7-950f-287e6c2af9c2

By chance do you have a Dolby Atmos setup? Also, I have those settings to choose from as well, BUT this original issue still remains. The center channel still doesn’t play properly (in Dolby Atmos).

As an update to all reading this, or more of a verification that MSFT messed something up. I just upgraded to an Apple TV 4K device two days ago. I can literally jump between it and Xbox series X running the exact YouTube video, and can completely confirm the lack of center channel audio using the series X.

Anyway, with the new update coming that will allow us to literally test our individual setups, I’m kinda looking forward to the flood of complaints MSFT is about to get. It’ll be unavoidable (IMO) for them to ignore this major issue.

My setup for anyone with questions:

LG C9 65”

Xbox Series X

Denon 8500HA (Reference)

15 speakers in a 7.2.6 Dolby Atmos configuration.

Apple TV 4K (which has resolved all my streaming issues, games obviously still have center channel issues).

200+ Mb internet.

I understand this that's why I made this thread. The soundbar does not advertise its limitations. It should because I wouldn't have bought it then and surely, this can be updated/fixed through firmware? But obviously Samsung will fix this in the next soundbar version in order to milk more money out of customers.

Thing is, if it doesn't support MAT 2.0 then why do atmos native games work properly?

This.

I thought I had fixed the issue by changing the sound mode to Standard.

Well, center channel now works but no subwoofer. Unless you open a native atmos game of course.

But yeah, subwoofer not working in Standard with dolby atmos home theater on Xbox.

Btw, my settings have always been, pass through, eARC on, bitstream, allow passthrough on Xbox audio settings.

Hi Sptz,

We appreciate your feedback.

We would agree with you when you said that you needed to voice this out so Microsoft will listen about the Dolby Atmos Home Theatre feature. Microsoft listen to customers, and we, here in Community, need to make sure that this feedback should be read by the right team. That customers like you are requesting for this Dolby Atmos Home Theatre feature to be the basis of all sounds / music / contents of Microsoft for Xbox or anything for Xbox Console. However, for specific games, this should be addressed straight to the game developers.

We believe you have knowledge on how to develop games and even software or system or let just be broad in saying content creation. Because this Dolby Atmos Home Theatre feature is available for any content creation to be incorporated to the game or apps or system. Which means that releasing this feature might take time. So, please make sure to raise this feedback right away. For the team to consider this in the future update.

Any case, this could be a feature that is available already. This thread is open, so anyone here in Community can confirm and provide insight about this topic.

As stated on Xbox Series X page: The console is the first of all to support gaming in Dolby Vision and Dolby Atmos. Might mean that when you are on Xbox dashboard, it is not part of your favorite game but of system.









Again, we support you in your good vision and highly encourage you to submit a feedback to the team:

• Send feedback to Microsoft with the Feedback Hub app - Microsoft Support
  
• Provide feedback to Team Xbox | Xbox Support
  
• If you have a game in mind, please visit their main page and look for submit an idea to get started.
  

Have a great day! If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Regards,