Xbox Series X doesn't turn tv off when the xbox turns itself off

Hello,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

We will first do our research so we can give you concrete answers about what is causing the problem.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Was this working before?
  
• When did the issue started?
  
• Recent activity or changes made before the issue appeared?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

In shutdown mode, your console is shut down to save energy:

• Lowest power consumption
  
• Environmentally friendly
  
• Console can take up to 45 seconds to start up
  
• You must press the Xbox button to start the console on either the console or the controller
  

To change this setting:

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > General > Power options.
   
3. Select the Shutdown (energy saving) option.
   

You can also choose to turn off the console after a specified period of inactivity, how you want to wake up your Xbox, and other power options:

• Press the Xbox button to open the guide.
  
• Select Profile & system > Settings > General > Power options > Customize power options.
  
• Choose the options you want.
  

About power options on Xbox One and Xbox Series X|S

About power options on Xbox One and Xbox Series X|S | Xbox Support

How do I control other devices using HDMI-CEC? | Xbox Support
How do I control other devices using HDMI-CEC?

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

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We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.

Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite

Yes I already did this multiple times yet my xbox series x keeps crashing games and turning off by itself